Extreme Networks Summit WM3000 Series - Security Issues; Controller Password Recovery

Troubleshooting Information
Summit WM3000 Series Controller System Reference Guide506
MIB not visible in the MIB browser
The filename.mib file should be first compiled using a MIB compiler, which creates a smidb file. This
file must be loaded in the MIB browser.
SNMP SETs not working
Check to see if environment variables are set. The following are the environment variables to be set.
SNMPCONFPATH=/butterfly/snmp
MIBDIRS=/butterfly/snmp/mibs
MIBS=ALL
Restart the SNMP agent (the snmpd daemon)
Not receiving SNMP traps
Check whether SNMP traps are enabled through CLI or Applet. Configure the MIB browser to display
notifications or traps. (This would generally be a check box in the MIB browser preferences).
Additional Configuration
Double check Managers' IP Address, community string, port number, read/write permissions, and
snmp version. Remember community string is CASE SENSITIVE.
Security Issues
This chapter describes the known troubleshooting techniques for the following data protection activities:
● Controller Password Recovery
● RADIUS Troubleshooting
● Troubleshooting RADIUS Accounting Issues
● Rogue AP Detection Troubleshooting
● Troubleshooting Firewall Configuration Issues
Controller Password Recovery
If the controller Web UI password is lost, you cannot get past the Web UI login screen for any viable
controller configuration activity. Consequently, a password recovery login must be used that will default
your controller back to its factory default configuration.
To access the Extreme Networks wireless LAN controller using password recovery: