Ezviz C3TN - User Manual

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About this Manual
The Manual includes instructions for using and managing the product. Pictures,
charts, images and all other information hereinafter are for description and
explanation only. The information contained in the Manual is subject to change,
without notice, due to firmware updates or other reasons. Please find the latest
version in the ™ website (http://www.ezvizlife.com).
Revision Record
New release – January, 2021
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Summary

Overview

Package Contents

Lists all items included in the camera's packaging, such as the camera, power adapter, and mounting hardware.

Basics

Details the physical components and ports of the camera, including the lens, MIC, LED indicator, and connection ports.

Get the EZVIZ App

Download and Install App

Provides instructions on how to find, download, and install the EZVIZ application on your mobile device.

Connect to the Internet

Option A: Wired Connection

Guides users through connecting the camera to their network using an Ethernet cable.

Option B: Wireless Connection

Explains the steps for connecting the camera to a Wi-Fi network.

Add Camera to EZVIZ

Register and Link Device

Steps to register and add the camera to the EZVIZ account via the app using QR code or manual entry.

Installation

Micro SD Card Installation

Instructions for inserting and initializing a micro SD card for local storage.

Installation Location

Guidance on selecting an optimal mounting location with clear view and good signal.

Installation Procedure

Step-by-step guide for physically mounting the camera onto a surface.

Operations on the EZVIZ App

Live View

How to view the live video feed, take snapshots, and record footage from the camera.

Settings

Details various configurable parameters for the camera, including audio, night vision, and notifications.

Video History

Instructions on accessing and reviewing recorded video clips from local or cloud storage.

EZVIZ Connect

Use Amazon Alexa

Steps to link EZVIZ devices with Amazon Alexa for voice control.

Use Google Assistant

Steps to link EZVIZ devices with Google Assistant for voice control.

FAQ

Common Questions and Answers

Answers to frequently asked questions regarding offline status, alarms, storage, and connectivity issues.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

This document outlines the features and usage of an EZVIZ camera, designed for surveillance and monitoring. The camera is a versatile device that can be integrated into a smart home ecosystem, offering both local and cloud storage options for video recordings.

Function Description

The EZVIZ camera serves as a security and monitoring device, capable of capturing video and audio. It supports various connection methods, including both wired and wireless internet connections, making it adaptable to different installation environments. The camera is managed through the EZVIZ app, which provides a comprehensive interface for live viewing, settings adjustment, and video history access.

Key functions include:

• Live View: Users can access a real-time video feed from the camera through the EZVIZ app, allowing for immediate monitoring of the surveillance area.
• Video Recording: The camera records video, with options for both local storage via a micro SD card (sold separately) and cloud storage (subscription required). This ensures that footage is preserved even if the internet connection is interrupted for cloud-based systems, or if the local storage is full for continuous recording.
• Motion Detection and Alarm Notification: The camera is equipped with motion detection capabilities. When motion is detected, the camera can trigger alarm notifications that are pushed to the user's mobile phone via the EZVIZ app. This feature helps users stay informed of any unusual activity in the monitored area.
• Night Vision: To ensure effective surveillance in low-light or dark conditions, the camera offers different night vision modes:
  • Color Night Vision: Provides color images in dark environments.
  • Black/White Night Vision: Utilizes IR light to capture black and white images in dark environments.
  • Smart Night Vision: By default, it operates in Black/White Night Vision, but switches to Color Night Vision mode once motion is detected.
• Two-Way Audio: The camera includes a microphone, allowing for audio capture. While not explicitly stated as two-way, the presence of audio recording suggests potential for communication or at least audio monitoring.
• Integration with Smart Home Platforms: The EZVIZ camera is designed to integrate with popular smart home platforms such as Amazon Alexa and Google Assistant. This allows users to control the camera using voice commands and incorporate it into broader smart home routines.

Usage Features

The EZVIZ camera is designed for user-friendly operation, from installation to daily monitoring.

• Easy Installation: The installation process involves mounting the camera using a drilling template and screws, and then connecting it to power and the internet. The manual provides clear steps for both wired and wireless connections. The camera's design allows for adjustment of its angle to achieve optimal detection.
• EZVIZ App Management: The EZVIZ app is central to the camera's operation. After downloading and registering an account, users can add their camera by scanning a QR code. The app provides a dashboard for managing multiple devices, accessing live feeds, and configuring settings.
• Flexible Connectivity: Users have the choice between a wired Ethernet connection for stable network performance or a wireless Wi-Fi connection for greater flexibility in placement. The LED indicator on the camera provides visual cues about its connection status.
• Customizable Settings: The EZVIZ app offers a range of customizable settings to tailor the camera's performance to individual needs:
  • Audio: Enable or disable audio recording for live views and recorded videos.
  • Status Light: Turn the LED indicator on or off.
  • Alarm Notification: Control whether notifications are pushed to the app when targets are detected.
  • Night Vision Mode: Select from Color, Black/White, or Smart Night Vision modes.
  • Time Zone and Date Format: Adjust these settings for accurate timestamps on recordings.
  • Wi-Fi: Reconnect the device to a new network if needed.
  • Cloud Storage: Subscribe to and manage cloud storage plans.
  • Image Encryption: Enable encryption for captured images, requiring a password for access.
  • Flip Image: Adjust the video orientation if the camera is mounted upside down.
  • Sleep Mode: Stop monitoring and recording when enabled.
  • Offline Notification: Receive notifications if the camera goes offline.
• Voice Control with Smart Assistants: Through integration with Amazon Alexa and Google Assistant, users can control the camera using simple voice commands, such as "show [camera name]" to view the live feed on a compatible display. This enhances convenience and hands-free operation.
• Video History Access: The app provides a video history feature, allowing users to browse recordings by date and time using a calendar and timeline interface. This makes it easy to review specific events.

Maintenance Features

Maintaining the EZVIZ camera involves simple steps to ensure optimal performance and data integrity.

• Micro SD Card Management: For local storage, users need to install a micro SD card (sold separately) and initialize it within the EZVIZ app. The app allows users to check the SD card's status (capacity, used space, free space) and initialize it if it's uninitialized, ensuring that videos can be stored.
• Firmware Updates: The manual emphasizes the importance of keeping the EZVIZ app updated to the latest version, as firmware updates can introduce new features and improve performance. Users are advised to check the app store for updates.
• Troubleshooting: The manual includes a FAQ section to address common issues:
  • Offline Camera and Recording: Clarifies that local recording continues even if the camera is disconnected from the internet, but cloud recording stops. If the camera is powered off, all recordings cease.
  • False Alarms: Suggests adjusting detection sensitivity to reduce triggers from vehicles or animals.
  • Alarm Notification Issues: Provides steps to troubleshoot mobile phone alarm prompts, including checking app settings, background running status, and resetting camera settings.
  • Live View/Playback Failure: Recommends checking network connectivity and bandwidth, refreshing the video, or trying a different network.
• Device Reset: The camera features a RESET button. Pressing and holding it for about 4 seconds restores all parameters to default settings and restarts the camera. This is useful for troubleshooting network connection issues or when connecting to a new Wi-Fi network.
• Device Restart and Deletion: Within the EZVIZ app, users can remotely restart the camera or delete it from their EZVIZ cloud account.
• User Guide Access: The EZVIZ app provides access to the camera's user guide, offering a convenient way to find information and support.

Ezviz C3TN Specifications