Fagor Countertop Induction Burner - Troubleshooting Guide; Error Code Explanations; Contacting Customer Service

10
ENGLISH
Ifthecooktopdetectsaninternal/externalerrororawrongconnection,itwilldisplay
the errormessagewithacodenumberon the LED display panel and the cooktop
will stop functioning. These code numbers will allow you identify the cause of the
error and help you find the solution to the problem. If the problem has been solved the
error message will disappear and you will be able to continue using your cooktop. If
the error persists, please call our customer service for assistance. You can reach us
at 1-800-207-0806
E1:
Electroniccontroloflowvoltage.(lessthan85V)
Solution:
Make sure the cooktop is connected to the correct voltage.
E2:
Electroniccontrolofhighvoltage(greaterthan145V).
Solution:
Make sure the cooktop is connected to the correct voltage.
E3:
Internal controlling sensor is malfunctioning.
Solution:
Donotattempttorepairthecooktopyourself.Pleasecallourcustomer
service for instruction on how to send the unit back for repair.
E5:
The temperature sensor underneath the glass panel is not making
proper contact.
Solution:
Donotattempttorepairthecooktopyourself.Pleasecallourcustomer
service for instruction on how to send the unit back for repair.
E7:
Overheating protection: internal temperature has risen above 176ºF.
Solution:
Make sure there is a minimum distance of 5 inches between the ventila-
tion slot (found at the back of the cooktop) and any obstruction such as
awallorotherappliances.Unplug,lettheunitcooldown,plugbackin
and press the On/Off button.
E9:
The temperature sensor underneath the glass panel is malfunctioning.
Solution:
PresstheOn/Offbuttontoturnthecooktopoff,thenpressthebutton
again to turn it back on. If the error message does not disappear, con-
tact our customer service.
If you cannot determine the cause of the error and correct it, contact our customer
service department by calling 1.800.207.0806.
TROUBLESHOOTING
C-I-B Manual.indd 10 2/23/10 9:36 PM