20 21
TROUBLESHOOTING
Problem Cause Solution
Steam is released
from exhaust valve
without break
Exhaust valve handle is not
in steam sealing position
Pressure control is not
working properly
Turn exhaust valve handle to
sealing position
Contact support
Lid cannot be closed
easily
Seal ring is not installed
correctly
Float valve is standing out
Check and adjust seal ring
position
Lightly press oat valve down
Lid cannot be
opened easily
Appliance is still
pressurized
Float valve is stuck while
standing out
Wait for appliance to cool
down and use steam release to
reduce internal pressure
Use chopstick or handle of thin
kitchen utensil to slightly push
oat valve down – do not use
bare ngers, oat valve may be
hot and can cause burns
Steam is leaking
from lid
Lid not closed properly
Seal ring not installed
Seal ring damaged or
worn out
Residue is preventing lid
from closing properly
Ensure lid position mark
and lid position indicator are
aligned
Install seal ring
Replace seal ring
Clean lid and seal ring
Steam leaks from
oat valve for more
than
2 minutes
Residue on oat valve
Float valve silicone cap
worn out
Clean oat valve
Replace oat valve silicone cap
The appliance heats
up but the display
and/or buttons do
not light up
Damaged display and/or
buttons
Press the STOP button, then
disconnect the appliance from
the wall outlet and contact
qualied personnel to check
and repair the appliance
CLEANING AND MAINTENANCE
• Attach valve protector (5). Place over oat valve (2) and inner exhaust valve (7)
and gently push down. If placed in position correctly, it should not be easily
removable.
• Replace exhaust valve (1b).
NOTE:
- Dry all parts and surfaces thoroughly before use. Make sure that all parts and
surfaces are completely dry before connecting appliance to wall outlet.
Storage
• Before storage, always make sure the appliance is completely cool, clean and dry.
• It is recommended to store the appliance in a dry place.
• Store the appliance on a stable shelf or in a cupboard. To avoid accidents, ensure
that both the appliance and its power cord (13) are beyond reach of children or pets.
TROUBLESHOOTING
Problem Cause Solution
Appliance not
working
Appliance not plugged in
Wall outlet not energized
Lid is not in place
Insert plug into wall outlet.
Check fuses and circuit breaker
Position lid correctly
Food not fully
cooked
Cooking time too short
Incorrect program used
Extend cooking time
Change cooking program to
suitable program
Food overcooked or
burnt
Cooking time too long
Incorrect program used
Reduce cooking time
Change cooking program to
suitable program
Rice too hard or too
soft
Too little or too much
water added to rice
Ensure correct amount of water
is added according to recipe
Float valve does not
rise
Not enough food in
removable container
Residue on oat valve
Add food/water to removable
container
Clean oat valve
Pressure Cooker_WM-CS6004W_IM_US_V6_161219.indd 21 12/19/16 10:15 AM
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