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Fienza KAYA - Warranty Information; Warranty Conditions; Warranty Limitations; On-Site Warranty Service Calls

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Installation must be carried out by a qualified electrician in compliance with any Federal, State, or Local Authority Regulations. All measurements are
in millimetres and are subject to change without notice. Please refer to fienza.com.au for the latest product specification.
ITEM CODE: LED696
UPDATED: 01-MAY-2020
fienza.com.au
INSTALLATION GUIDE
At Fienza we pride ourselves on supplying products of a high standard.
Our warranty periods are extremely competitive and practically
designed to give the end user peace of mind.
WARRANTY
1 YEAR replacement parts or product (does not include labour)
Warranty Conditions
Installation has been carried out by a licensed electrician in
accordance with local regulations.
All maintenance and adjustments to the product after the installation
have been carried out by a licensed electrician or licensed
tradesperson as required.
Product has only been cleaned in accordance with the cleaning
instructions in this document.
Proof of purchase is required for warranty claims.
Warranty Limitations
To the extent permitted under the Trade Practices Act and other
relevant legislation, Fienza’s liability is limited to:
The cost of replacing the goods, or
The cost of obtaining equivalent goods, or
The cost of having the goods repaired.
Fienza is not responsible for any lack of operation or performance of
goods (or any loss or damage) where goods are used or adapted for a
with other goods not supplied by Fienza.
It is the responsibility of the customer and installer before installation
to ensure that all components are correct and free of obvious visible
faults.
Fienza is not responsible for the labour and rectification costs incurred
in the above circumstance.
Conditions for On-Site Warranty Service Calls
Fienza will charge a service fee for each visit to an installation by
its technician where it is determined that the fault is due to poorly
executed or unlicensed installation work, or where the product is not a
genuine Fienza product or where the product is outside the warranty
period. This may be paid in advance by credit card over the phone to a
Fienza technician attending the site and will be refunded if the Fienza
product is found to be at fault.