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7.1 User Alert Codes
Possible Cause What to Check
A1
The oven has overheated :
The temperature around the
power board is too hot.
The temperature around the
clock board is too hot
• Power Board, Clock Board or cavity over-temperature.
• Let the oven cool down, the alert should clear itself.
• If this alert happens frequently, check the cooling fan(s)
for proper operation. Make sure the oven is not used in a
hot environment and that it can emit its heat properly.
• Replace the cavity temperature sensor.
• Replace the Power Board.
• Replace the Clock Board.
A2 Door lock error: the door
cannot be locked after a self
clean cycle has been started.
Door can not be locked
• Make sure the door and the lock system are properly
aligned, so the lock can engage into the door.
• Check/replace thermal limiter(s) which may have cut
power to the lock motor.
• Check whether the lock motor turns.
• Check the lock/unlock switches + connector to the
power board.
• Check the lock/unlock relay on the power board.
• Replace the lock system.
• Replace the power board.
A3 Door lock error: the door
cannot be unlocked after a
self clean cycle has finished.
Door can not be unlocked
• Refer to the procedure above (Door cannot be locked
“A2”)
• You might need the press the door while unlocking, so
the door lock can disengage.