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16 SOLVING WASH PROBLEMS
16.1 Creasing
Was the washer (or dryer) overloaded?
Use the EASY IRON or HANDWASH cycles.
Try selecting a slower spin speed.
Select the WRINKLE FREE option.
Try not to leave wet clothes sitting in the washer or laundry basket.
Try selecting a lower wash temperature.
Sort the load so that items of a similar weight are washed together.
16.2 Poor Soil Removal
Is the most appropriate wash cycle for the amount of dirt being used?
Was enough detergent used for the amount of dirt?
Was the washer overloaded for the washer capacity or the cycle selected?
Select a higher soil level option if possible (WashSmart™ only).
Try selecting PRE WASH or RINSE+.
Separate heavily and lightly soiled garments.
Was the washer dirty from the previous wash? After washing particularly dirty clothing, we recommend
putting the washer through a RINSE cycle after the load has been removed, to wash away any dirt
remnants and to prevent it contaminating future washes.
Use a wash temperature suitable for the type of soil, e.g. warm for greasy soils, cold for muddy soils.
Increasing the wash temperature generally improves soil removal and overall wash performance.
16.3 Dye Transfer
Remember to separate whites and colours.
Wash non-colourfast items separately and select COLD wash temperature.
Remember to remove items from the washer as soon as the wash is finished.
Select WRINKLE FREE if items will be left in the washer for a while after the cycle finishes.
Be aware of the temperature of the cycle selected. Lower the temperature if concerned.
16.4 Black or Grey Marks on Washing
Was enough detergent used for the amount of dirt?
Empty the machine and complete a DRUM CLEAN cycle.
16.5 Tangling
Try separating out larger items from smaller items.
Load items loosely and individually into the washer (ie not folded).
Use the EASY IRON cycle to wash shirts.
Try washing smaller load sizes.
Wash pantyhose, bras and any other delicate items prone to tangling in a mesh laundry bag.
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