means the pebble has restarted. If you miss the light flash but notice the pebble has
resumed charging, that too is confirmation that the restart was successful.
5. Remove the pebble from the charging cable and insert it back into the band.
If Flex 2 still doesn't work after a restart, contact Customer Support.
One
1. Plug your charging cable into your computer.
2. Plug your Fitbit One tracker into the charging cable, making sure that the gold contacts
on your tracker align with the gold contacts in the inside of the charger.
3. Hold down your tracker's button for 10-12 seconds.
4. Remove your tracker from the charging cable and press its button until the screen turns
on.
Your tracker should now work normally. If your tracker still doesn't work after a restart, contact
Customer Support.
Zip
1. Open the battery door using the battery door tool and remove the battery.
2. Wait 10 seconds.
3. Place the battery back into the tracker with the "+" side facing up, and close the door.
Your Fitbit Zip is now restarted. You will see your tracker's version number, followed by a series
of Fitbit Smilies. When you tap your tracker, it should work normally. If your tracker still doesn't
work after a restart, contact Customer Support.
Other devices
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