INTRODUCTION
Foreword(-A.10.A.40)
67,67XL
ASISTlinkedtoTechnicalInformation
ThismanualhasbeenproducedbyanewtechnicalinformationsystemwhichispartofASIST .Thisnewsystem
isdesignedtodelivertechnicalinformationelectronicallythroughASIST ,alsoonCDROMandinpapermanuals.
AcodingsystemcalledICEhasbeendevelopedtolinkthetechnicalinformationtoASISTandtootherProduct
Supportfunctionse.g.Warranty.
Technicalinformationiswrittentosupportthemaintenanceandserviceofthefunctionsorsystemsonacustomers
machine.Whenacustomerhasaconcernonhismachineitisusuallybecauseafunctionorsystemonhismachine
isnotworkingatall,isnotworkingefciently,orisnotrespondingcorrectlytohiscommands.Whenyourefertothe
technicalinformationinthismanualtoresolvethatcustomersconcern,youwillndalltheinformationclassied
usingthenewICEcoding,accordingtothefunctionsorsystemsonthatmachine.Onceyouhavelocatedthe
technicalinformationforthatfunctionorsystemthenyouwillndallthemechanical,electricalorhydraulicdevices,
components,assembliesandsub-assembliesforthatfunctionorsystem.Youwillalsondallthetypesofinformation
thathavebeenwrittenforthatfunctionorsystem,thetechnicaldata(specications),thefunctionaldata(howit
works),thediagnosticdata(faultcodesandtroubleshooting)andtheservicedata(remove,installadjust,etc.).
ByintegratingthisnewICEcodingintotechnicalinformationandASIST ,youwillbeabletosearchandretrievejust
therightpieceoftechnicalinformationyouneedtoresolvethatcustomersconcernonhismachine.Thisismade
possiblebyattaching3categoriestoeachpieceoftechnicalinformationduringtheauthoringprocess.
TherstcategoryistheLocation,thesecondcategoryistheInformationTypeandthethirdcategoryistheProduct:
•
LOCATION-isthecomponentorfunctiononthemachine,thatthepieceoftechnicalinformationisgoingto
describee.g.Fueltank.
•
INFORMATIONTYPE-isthepieceoftechnicalinformationthathasbeenwrittenforaparticularcomponentor
functiononthemachinee.g.CapacitywouldbeatypeofT echnicalDatathatwoulddescribetheamount
offuelheldbytheFueltank.
•
PRODUCT-isthemodelthatthepieceoftechnicalinformationiswrittenfor.
Everypieceoftechnicalinformationwillhavethose3categoriesattachedtoit.Youwillbeabletouseany
combinationofthosecategoriestondtherightpieceoftechnicalinformationyouneedtoresolvethatcustomers
concernonhismachine.
Thatinformationcouldbe:
•
thedescriptionofhowtoremovethecylinderhead
•
atableofspecicationsforahydraulicpump
•
afaultcode
•
atroubleshootingtable
•
aspecialtool
HowtoUsethisManual
ThismanualisdividedintoSections.EachSectionisthendividedintoChapters.Contentspagesareincludedat
thebeginningofthemanual,theninsideeverySectionandinsideeveryChapter.AnalphabeticalIndexisincluded
attheendofaChapter.Pagenumberreferencesareincludedforeverypieceoftechnicalinformationlistedin
theChapterContentsorChapterIndex.
EachChapterisdividedintofourInformationtypes:
•
TechnicalData(specications)forallthemechanical,electricalorhydraulicdevices,componentsand,
assemblies.
•
FunctionalData(howitworks)forallthemechanical,electricalorhydraulicdevices,componentsand
assemblies.
SQ-044V1212/10/2004
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