FCS-21200-12 2012 Focus Electric Emergency Response Guide Page 21 of 23
Storing Vehicle
• For vehicles in the United States, notify Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice response menu) or an authorized Ford
Dealer as soon as possible as there may be additional steps necessary to
secure, discharge, handle, and/or store the HV battery and vehicle.
• For vehicles in Canada, notify Ford Motor Company 1-800-565-3673 (then follow
the prompts on the voice response menu), or an authorized Ford dealer as
soon as possiblea s there may be additional steps necessary to secure,
discharge, handle, and/or store the HV battery and vehicle.
• Do not store a severely damaged vehicle with a lithium-ion battery inside a structure or
within 50 feet of any structure or vehicle.
• Ensure that passenger and cargo compartments remain ventilated.
• Prior to placing and while located in storage area/tow lot, continue to inspect vehicle for
leaking fluids, sparks, smoke, flames, gurgling or bubbling sounds from the HV battery
and call 911 if any of these are detected.
• Maintain clear access to stored vehicles for monitoring and emergency response if
needed.
For specific information and safety preparation regarding the high-voltage system, refer to
WWW.MOTORCRAFTSERVICE.COM, select quick guides for the appropriate vehicle
emergency response guide.
NOTICE: Never attempt to tow the vehicle with its drive wheels on the ground.
• Place vehicle into Park, set the parking brake, turn off the vehicle, activate hazard lights,
and remove keys to a distance at least 16 feet from the vehicle until loading the vehicle
for transport.
• Refer to vehicle manual/recovery guide to locate proper attachment/connection points
and transport method.
• Avoid contact with orange high-voltage cabling and areas identified as high-voltage risk
by warning labels.
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