FCS-15129-13 2013 Fusion MKZ Hybrid Emergency Response Guide
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1. In the event of damage to or fire involving an Electric Vehicle (EV) or
Hybrid Electric Vehicle (HEV).
• Always assume the high-voltage (HV) battery and associated components are
energized and fully charged.
• Exposed electrical components, wires, and HV batteries present potential HV
shock hazards.
• Venting/off-gassing HV battery vapors are potentially toxic and flammable.
• Physical damage to the vehicle or HV battery may result in immediate or
delayed release of toxic and/or flammable gases and fire.
DAMAGED VEHICLE GUIDANCE FOR FORD MOTOR COMPANY ELECTRIC AND
HYBRID-ELECTRIC VEHICLES EQUIPPED WITH HIGH-VOLTAGE BATTERIES
(TOWING, RECOVERY OPERATORS AND VEHICLE STORAGE FACILITIES)
For questions contact Ford USA 1-800-392-3673 / Ford Canada 1-800-565-3673
2. Vehicle Shutdown and High-Voltage System Disabling
Identify Vehicle
• Determine if the vehicle is an electric or hybrid-electric vehicle, and if it is,
advise your dispatch and all other responders that an electric or hybrid-electric
vehicle is involved.
• To identify potential symptoms of a damaged high-voltage system, contact an
authorized service center or vehicle manufacturer representative. Refer to the
Vehicle Owner Manual, Emergency Placard (included in the Vehicle Owner
Manual) and/or the Emergency Response Guide for appropriate
contact information.
• If you detect leaking fluids, sparks, smoke, flames, increased temperature,
gurgling, popping or hissing noises from the HV battery compartment, ventilate the
passenger area (i.e., roll down windows or open doors) and call 911.
• Be alert. There is a potential for delayed fire with damaged lithium-ion batteries.
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