Condition Potential causes
I lost the only admin
key.
• Purchase a new key from your authorized
dealer.
I lost a key. • Program a spare key. See SecuriLock in the
Security chapter.
I accidentally
programmed all keys
as MyKeys.
• The vehicle has a remote start system that
is recognized as an admin key. Clear all
MyKeys by using the remote start. See Using
MyKey With Remote Start Systems.
• Your vehicle’s system does not recognize any
programmed MyKeys. See Creating a MyKey.
MyKey total includes
one additional key.
• An unknown key has been created as a
MyKey.
• The vehicle has a remote start system. See
Using MyKey With Remote Start Systems.
Admin key total
includes one additional
key.
• An unknown key has been programmed to
the vehicle as an admin key.
• The vehicle has a remote start system. See
Using MyKey With Remote Start Systems.
MyKey distances do
not accumulate.
• The MyKey user is not using the MyKey.
• An admin key holder cleared the MyKeys
and created new MyKeys.
• The key system has been reset.
No MyKey functions
with the Intelligent
Access key.
• An admin fob is present at the vehicle start.
• No MyKeys are created. See Creating a
MyKey.
70 MyKey
2013 Edge (edg)
Owners Guide gf, 4th Printing, November 2012
USA (fus)
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