6
7
Support
The SYNC support team is available to help
you with any questions you cannot answer
on your own.
In the United States, call 1-800-392-3673.
In Canada, call 1-800-565-3673.
Driving Restrictions
For your safety, certain features are speed-
dependent and restricted when your vehicle
is traveling over 3 mph (5 km/h).
Pairing Your Phone with SYNC
In order to use many of the features of SYNC,
first pair your phone with SYNC. Make sure
that your vehicle is in park (P) and switch on
your ignition.
To Pair Your Phone for the First Time
1. Make sure that you switch Bluetooth on
and that your device is discoverable.
2. Press the phone button . When the
display indicates there is no paired phone,
select the option to add.
3. When a message to begin pairing appears,
search for SYNC on your phone.
4. Confirm that the PIN provided by SYNC
matches the PIN displayed on your phone.
5. The display indicates when the pairing
is successful.
Note: The system may prompt you to set your
phone as primary or favorite (the phone SYNC
automatically tries to connect with first upon
vehicle start-up), download your phone book
(a requirement to use the full set of voice
commands) and switch on 911 Assist
®
.
Tips
• To pair subsequent phones, please refer to
the SYNC chapter of your Owner’s Manual.
• If you experience pairing problems, try
performing a clean pairing by deleting your
services from SYNC, deleting your phone
pairing from SYNC and then repeating the
Pairing Your Phone with SYNC process.
Getting Started
with Your
SYNC System
SYNC is an in-vehicle
communications
system that works
with your Bluetooth-
enabled phone and
portable media player.
SYNC
®
Why Do You Need a SYNC Owner Account?
A SYNC owner account allows you to receive the latest
soware updates and, when you have questions, free
customer support. Some services may not be available
in your area.
Create Your Account
Create your account by visiting the website. Call the
toll-free number for more information.
In the United States:
owner.ford.com
1-800-392-3673
In Canada:
syncmyride.ca
1-800-565-3673
Using Your Phone with SYNC
Making a Phone Call
Use SYNC to make a phone call to anyone in your phone
book by pressing the voice button . When prompted, say
a voice command.
For example, you could say, “Call Jake Smith at home”.
When the system confirms the number, say, “Dial” to initiate
the call.
Note: You can also make phone calls by pressing the voice
button . When prompted, say the voice command, “Dial”,
then verbally say the phone number.
Answering Incoming Calls
When you have an incoming call, the name and number of
the person calling displays. Press the phone button to
answer an incoming call. You can hang up at any time by
pressing the phone button .
Using SYNC to Access Digital Media
Plug your USB media device, such as a phone or MP3 player,
into a USB port and wait for the system to finish indexing
your music. When indexing is complete, you can use SYNC to
play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your USB port.
2. Press the voice button . When prompted, say, “USB”,
then follow-up by saying a voice command such as
“Browse all albums”.
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