Pairing Your Phone with SYNC
In order to use many of the features of SYNC, such as making a phone call, receiving a text
or using SYNC Services, you must first connect or pair your phone with SYNC. Make sure that
your vehicle is in park (P), then switch on your ignition and radio.
To Pair Your Phone for the First Time
1. Touch Add Phone in the upper le corner of the touchscreen. Find SYNC appears on
the display, and instructs you to begin the pairing process from your device.
2. Make sure that Bluetooth is set to ON and your mobile phone is in the proper mode.
Select SYNC and a six-digit PIN appears on your device.
3. If you are prompted to enter a PIN on your device, it does not support Secure Simple
Pairing. To pair, enter the PIN displayed on your cellular phone.
4. When prompted on your phone's display, confirm that the PIN displayed on the
touchscreen matches the PIN on your phone.
5. The touchscreen will indicate when the pairing is successful.
The System May Prompt You to
» Set your phone as the primary/favorite (the primary phone will receive messages
and voicemail).
» Download your phone book (this is required to use the full set of voice commands).
» Switch on 911 Assist
®
.
tips
» Make sure you accept the request from SYNC to access your phone.
» To pair subsequent phones, please refer to Pairing Subsequent Phones in the
MyFord Touch chapter of your Owner’s Manual.
» If you are experiencing pairing
problems, try performing a clean
pairing by deleting your services from
SYNC, deleting the SYNC connection
from your phone, and then repeating
the process.
Why Do You Need a SYNC
Owner Account?
A SYNC owner account is required for
Vehicle Health Report activation and the
ability to view your reports online. You’ll
also be able to take advantage of all
the SYNC Services* and personalization
features, such as saving your Favorites and
Points of Interest. You’ll receive the latest
soware updates that add new places,
directions and information; and if you have
questions, you’ll get free customer support.
Note Your SYNC system may oer
advanced features, such as SYNC Services,
AppLink
TM
and Vehicle Health Reports.
Some services may not be available in
your area. Visit the website or call the
toll-free number for more information.
U.S. customers: visit SyncMyRide.com
or call 1-800-392-3673 (select Option
1 or 2 for language, then Option 3).
Canadian customers: visit SyncMyRide.ca
or call 1-800-565-3673 (select Option
1 or 2 for language, then Option 3).
Using Your Phone
with SYNC
Note You must download your phone
book to make phone calls with voice
commands by name.
Making a Phone Call
Use SYNC to make a phone call to anyone
in your phone book by pressing the voice
button
and when prompted, give a
voice command.
For example, you could say “Call Jake Smith
at home”. The system confirms what was
said and then dials the number.
Note
You can also make phone calls
by pressing the voice button
. When
prompted, give the voice command “Dial”,
then verbally say the phone number.
Answering Incoming Calls
Whenever you have an incoming call, you
will be able to see the name and number
of the person calling in the display. Press
the phone button
to answer an incoming
call. You can hang up at any time by
pressing and holding the phone button
.
Do Not Disturb Mode
This feature blocks incoming calls and text
messages and saves them for later. You still
have access to outgoing calls when this
feature is active.
Say the voice command, “Do not disturb
on” to enable and “Do not disturb o”
to disable.
Using SYNC to Access
Digital Media
Plug in your USB media devices such as
phones and MP3 players, and use SYNC to
play all of your favorite music.
Using Voice Commands to Play Music
1. Plug your media player into your
USB port.
2. Press the voice button
. When
prompted, say “USB”, then follow-
up by saying a voice command.
7
SYNC Is a Hands-free,
Voice Recognition System
Used for Entertainment,
Information and
Communication.
SYNC. Say the Word.
Before You Get Started
1. Set up your owner account at
SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada). Register
and you'll see which complimentary
services you are eligible for.
2. SYNC uses a wireless connection
called
Bluetooth
®
to communicate
with your phone. Switch on
Bluetooth mode in your phone’s
menu options. This lets your phone
find SYNC. If you need more details
on setting up your phone with SYNC,
visit SyncMyRide.com (U.S.) or
SyncMyRide.ca (Canada), or your
phone manufacturer’s website.
SYNC
®
WITH MYF ORD TO UCH
®
*if equipped
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