ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare.
For vehicles with an unusable tire
inflation kit, we provide towing service.
• 12 V battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• Winch out — available within 100 ft
(30 m) of a paved or county
maintained road, no recoveries.
• In the event your vehicle's high-voltage
battery does not have enough power
to move, you can choose where you
would like your vehicle towed (within
a 35 mi (56 km) radius):
• Nearest public charger.
• EV Certified Ford or Lincoln Dealer.
• Your home residence.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www.ford.ca.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with the
power on or off. The battery loses charge
and may have insufficient power to restart
your vehicle.
The hazard flasher button is on
the center console. Press the
button to turn on the hazard
flashers if your vehicle is creating a safety
hazard for other road users.
When you switch the hazard flashers on,
all front and rear direction indicators flash.
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2022 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202109, First-Printing
Crash and Breakdown Information
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