Voice Command Issues
Possible Solution(s)Possible Cause(s)Issue
· Be aware of the system’s
sensitivities; yelling or
speaking the voice
commands too slowly does
not help. Remember to
speak the voice commands
with a normal smooth,
steady and confident voice.
Speak the voice commands
clearly towards the micro-
phone.
You may not be audible to
the system.
System could not hear me.
· Review the phone voice
commands and the media
voice commands. See
Using SYNC™ With Your
Phone (page 294). See
Using SYNC™ With Your
Media Player (page 312).
· You may be using the
wrong voice commands.
· You may be speaking too
soon or at the wrong time.
SYNC does not understand
what I am saying.
· Review the media voice
commands. See Using
SYNC™ With Your Media
Player (page 312).
· You may be using the
wrong voice commands.
· You may not be saying the
name exactly as it is saved.
SYNC does not understand
the name of a song or artist.
· Say the song or artist
exactly as they are listed. If
you say "Play Artist Prince"
the system does not play
music by Prince and the
Revolution or Prince and the
New Power Generation.
· The system may not be
"reading" the name the
same way you are saying it.
· Make sure you are saying
the complete title such as
"California remix featuring
Jennifer Nettles".
· If the songs are saved in all
CAPS, you have to spell
them. LOLA requires you to
say "L-O-L-A".
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Ranger (), EB3B-19G219-ZAB enAUS
SYNC™ (If Equipped)