Ford SUPER DUTY 2024 - Connected Vehicle Settings; Connected Vehicle - Troubleshooting

CONNECTED VEHICLE
SETTINGS
You can adjust several settings on the
touchscreen under the connected vehicle
features menu, such as:
• Vehicle connectivity.
• Share vehicle data.
• Share vehicle location.
• Share driving data.
Note: Depending on your vehicle, different
options may be available.
Note: Editing connectivity settings could
result in some features not operating
correctly or at all. When you edit
connectivity settings, pop-up messages may
appear to notify you that services will not
work without that setting. If you switch a
feature on, pop-up messages could appear
informing you of the settings that will be
turned on.
E366956
Press the button next to a menu
option for more information.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why can I not confirm the
connection of my FordPass
account to the modem?
• The modem is not enabled. Switch
vehicle connectivity on.
• The network signal is weak. Move your
vehicle closer to a place where the
network signal is not obstructed.
Why can I not connect to a Wi-Fi
network?
• You entered the wrong network
password. Enter the correct password.
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
• There are multiple access points in
range with the same network name.
Choose a unique name for your
network. Do not use the default name
unless it contains a unique identifier,
for example as part of the MAC
address.
Why does the Wi-Fi connection
disconnect after successful
connection?
• The network signal is weak. Move your
vehicle closer to the Wi-Fi router or to
a place where the network signal is not
obstructed.
What can I do if I am close to a Wi-
Fi router but the network signal
strength is weak?
• If your vehicle has a heated windshield,
position your vehicle so that the
windshield is not facing the Wi-Fi
router.
• If your vehicle has metallic tinting on
the windows but not on the windshield,
position your vehicle so that the
windshield is facing the Wi-Fi router or
open the windows that are facing the
router.
• If your vehicle has metallic tinting on
the windows and the windshield, open
the windows that are facing the router.
• If your vehicle is in a garage and you
have the garage door closed, open the
garage door as it could block the signal.
548
2024 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202307, DOM
Connected Vehicle