You can also find the a
ctivation word in
your language in your Ford Assistant app
under
For
d Assistant
A
ctivation.
In the Ford Assistant app, you can also cre-
ate your own activation word under
Ford Assistant A
ctivation. Observe the
information under
.
P
rerequisite:
✓ T
he Activation word is activated in the
Ford Assistant app.
Troubleshooting
For
d Assistant does not react
— The Ford Assistant is not available in your
language.
— Set the correct system language in the
Infotainment system.
— Say the correct activation word for the
system language set in the Infotainment
system.
— Check the activation word in the settings
and activate and adapt it if necessary.
— Restart the Infotainment system
→ page 238.
Ford Assistant gives inappropriate an-
swers
— The Ford Assistant has interpreted the
question incorrectly.
— Speak the voice command again clearly.
— Formulate the voice command in another
way.
Ford Assistant does not perform a func-
tion
— The function cannot be performed by the
Ford Assistant.
— The function cannot be performed in all
languages. Suggestions for voice com-
mands in the set language can be found
in the Infotainment system.
— Settings made within the respective
function prevent it from being switched
on or executed.
— Formulate the voice command in another
way.
Wired and wireless connec-
tions
Introduction
Some external devices, e.g. mobile devices,
can be connected to the Infotainment sys-
tem by cable and wireless connections
present in the vehicle (if installed).
The type and number of cable and wireless
connections dier according to the vehicle
equipment and country. The connections
may also be dierent within a model series
or in special-edition models.
In the case of cable connections, use only
the original device connecting cables or, if
available, the factory-supplied connecting
cables for your vehicle.
If the adapter or plug on the connecting ca-
ble cannot be inserted, check the angle of
insertion and the connections.
NOTICE
If unsuitable or damaged connecting ca-
bles are used or if the c
onnecting cable
connector is inserted with strong pressure
or in the wrong position, this can lead to
malfunctions and damage to the device,
e.g. the device connection and the connect-
ing cable connector may be damaged.
·
Use only suitable and undamaged con-
necting cables.
·
When inserting the adapter and plug of
the connecting cable into the appropriate
port, ensure that they are correctly posi-
tioned and apply only light pressure.
·
Make sure that the connecting cable is
not pinched or sharply bent.
If a connected device is not recog-
nised, disc
onnect all devices and con-
nect the device again. If necessary, check
that the connecting cable you are using is
working properly.
If a connected device malfunctions,
restart the device. In some cases this
will remedy the fault.
Wired and wireless connections 261
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