Emergency Call Service
Fig. 50 In the roof c
onsole: control for eCall
Emergency System (behind button cover).
Emergency Call Service.
Fig. 51 C
ontrol for emergency call: indicator
lamp and button.
1
Indicator lamp.
2
Button for Emergency Call Service.
Depending on the equipment and country,
the vehicle ma
y be equipped with an emer-
gency call system. In some countries, the
free legally required eCall Emergency Sys-
tem is activated as standard. The control is
located in the roof console.
The emergency call function allows help to
be organised very quickly in danger situa-
tions. A voice connection is established to
a public emergency call centre. The call
centre communicates in the language of
the country in which the vehicle is located.
In addition, data relevant to the emergency
call and required by law is transmitted au-
tomatically to the public emergency call
centre, such as the current vehicle position.
The legal basis for data processing by the
legally required eCall Emergency System
corresponds to the country-specific legisla-
tion such as the EU Regulation 2015/758.
Please also observe the information on da-
ta storage units and data services.
The required connection is established by
a factory-fitted control unit. Additional
components are required in order to ensure
tha
t the function is still possible even aer
a serious accident – emergency call micro-
phone, emergency call loudspeaker and an
integrated battery that is independent of
the vehicle electrical system.
Indicator lamp for the Emergency Call
Service
Depending on the operating state, the indi-
cator lamp lights up in dierent colours and
light sequences → Fig. 51
1 :
Indic
ator lamp does not light up:
emergency call is not available.
Indicator lamp flashes red for about
20 seconds aer the ignition has
been switched on: emergency call is
deactivated.
Indicator lamp lights up red continu-
ously: system error. Emergency call is
restricted or not available.
Indicator lamp lights up green: emer-
gency call is available, system ready
for operation.
Indicator lamp flashes green: emer-
gency call is active.
WARNING
It may not be possible to make a manual
or a
utomatic emergency call, or the avail-
ability of the emergency call function may
be restricted, in the following conditions:
·
Your current emergency call location is
in an area with no or insucient mobile
communications and satellite signal re-
ception.
·
No 2G/3G mobile communications net-
work of telecommunication providers is
available in areas with sucient mobile
communications and satellite signal re-
ception.
·
The emergency call system is not avail-
able in some countries.
·
The public emergency call centre is
technically not able to receive emer-
gency call data.
·
The components in the vehicle required
for the manual or automatic emergency
call are damaged or do not have su-
cient electrical energy.
·
The vehicle ignition is not switched on.
In an emergency 75
2KF012720AE
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