Fortinet FortiFone - Call Waiting Functionality

Personalizing your Phone Page 22 FortiFone™ User Guide for FON-260i
Key Tone
If desired, a tone can be played when a button on the phone is pressed.
To enable/disable the Key Tone:
• Press the button, select 3. Phone Settings then press the OK button.
• Select 8. Key Tone then press the OK button.
• Using the navigation buttons, select Yes to enable the Key Tone, or No to disable the Key
Tone. Press the OK button.
• Move to another parameter with the navigation buttons and continue the session or press
the button to exit the configuration session.
Language
The phone ships with 3 supported languages — English, Spanish and French. The default
language is English. Languages are configured by the administrator in the FortiVoice
Management software for the extension. Please contact your administrator.
Call Preferences
Call Preferences define various call handling features of the phone.
Do Not Disturb
When the DND (Do Not Disturb) feature is active, the phone does not notify the user of an
incoming call. The phone system configuration determines routing of the incoming call while
your phone is in DND mode.
To enable the DND operation:
• Press the button, select 4. Call Preferences then press the OK button.
• Select 1. Do Not Disturb then press the OK button.
• Using the navigation buttons, select On to enable DND, or Off to disable DND. Press the OK
button.
• Move to another parameter with the navigation buttons and continue the session or press
the button to exit the configuration session.
Call Waiting
With Call Waiting configured for a FortiVoice extension, notification of a new incoming call is
indicated via several methods. The line button flashes to indicate the new call, and an optional
beep tone is delivered over the existing conversation. In addition, the LCD displays the
incoming Caller ID during the notification.
If Call Waiting is disabled, the phone will return a busy status to the phone system and it will
handle the call accordingly. By default, Call Waiting is enabled on all phones.
To enable/disable Call Waiting:
• Press the button, select 4. Call Preferences then press the OK button.
• Select 2. Call Waiting then press the OK button.
• Using the navigation buttons, select On to enable Call Waiting, or Off to disable Call Waiting.
Press the OK button.
• Move to another parameter with the navigation buttons and continue the session or press
the button to exit the configuration session.