Fortinet FortiFone - Using Phone with FortiVoice

Using your Phone with FortiVoice Page 57 FortiFone™ User Guide for FON-260i
Using your Phone with FortiVoice
Access an outside line
Dial hunt group L or KA–KK (Americas, UK), dial : or KA–KK (other countries). No
hunt group is required if direct line access is enabled.
Accessing Features
Do not disturb
Dial _HS + ? to toggle on/off.
Pick up — Any ringing extension
Dial _L + ?.
Pick up — Specific extension
Dial _J + <extension> + ?.
Place a caller on hold
Press the button.
Retrieve a caller on hold
Press the button.
Answer queued call
Dial J + ? to retrieve the next caller in your queue.
Answer FortiVoice call waiting
Press the OK button.
Screened transfer
Press the button + <extension> (or outside number) + ?. When the recipient answers:
• press the button or hang up to complete the transfer;
or
• press the OK button and scroll to select Cancel Transfer.
Blind transfer
Press the button + <extension> (or outside number) + ?, then hang up.
Voicemail transfer
Press the button + _ + <extension> + ?, then hang up.
If direct line access is enabled, dial __ to access features indicated with a , unless you are
using a programmed key.


