Fortinet FortiVoice - Configuring Outbound Dial Plans

Fortinet Technologies Inc. Page 193 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
5. Click Create.
Configuring outbound dial plans
The Call Routing > Outbound > Outbound submenu lets you configure dial plans for outgoing
calls from the FortiVoice unit.
You can configure dial plans on the FortiVoice unit to route calls made from a FortiVoice
extension to an external phone system. The external phone system can be one or more PSTN
lines or a VoIP service provider. To route calls to an external phone system, you add dial plan
rules that define the extra digits that extension users must dial to call out of the FortiVoice unit.
The rules also control how the FortiVoice unit handles these calls including whether to block or
allow the call, the destinations the calls are routed to and whether to add digits to the beginning
of the dialed number.
For example, if users should be able to dial 911 for emergencies, you should include a dial plan
rule that sends all calls that begin with 911 to an external phone system. This rule should also
override the default outgoing prefix so that users can dial 911 without having to dial 9 first.
To view the outbound dial plans, go to Call Routing > Outbound > Outbound.
Figure 71: Viewing outbound dial plans
Advanced Setting This option allows you to bundle caller numbers to a DID number
which can be mapped to any extension.
Caller number Click New to add the caller’s phone number or pattern in the
Pattern String field and click Create.
Repeat to add more calling numbers or patterns.
Only the caller numbers matching the numbers or patterns you
set will reach the mapped extension when they dial the DID
number.
For information on phone number patterns, see
“Pattern-matching syntax” on page 196 and “Pattern-matching
examples” on page 196.
GUI field Description
Test Select to test if the dial plan is created successfully.
For more information, see “Testing outbound dial plans” on page 195.
Enabled Select to activate this dial plan.
Name The name of the dial plan.