Problem Possible Causes
Oven portion of Gas regulator shut-off valve
appliance does not
operate. Gas
cooktop burners
operate.
Solutions
Be sure gas regulator valve is set to the ON position. See
may have been moved to OFF installation instructions.
at installation.
Incorrect oven control Be sure the oven control was set correctly for the requested
setting, feature. See Setting Oven Controls section and review
instructions for the desired cooking function in this manual or
see "Entire appliance does not operate" in this checklist.
Entire appliance Power supply to appliance Be sure appliance power cord is plugged properly to electrical
does not operate, disconnected or electrical outlet. Check house circuit breaker; reset if needed. If the
power outage, electric service to the house is out, call your local electric utility
for service.
Service wiring is incomplete. Contact your dealer, installing agent or authorized service agent
for assistance.
Range is not level. Floor is not level, weak or If floor under range is sagging or sloping, contact a carpenter to
unstable, correct the problem.
The cooktop or oven racks To correct, place oven rack in center of oven. Place a bubble
are not level, level centered on the oven rack. Adjust by turning leveling legs
at bottom of range until the oven rack rests level.
Cabinet alignment may make Be sure kitchen cabinets are square & have sufficient room for
range appear not level, appliance clearance.
Cannot move Gas line is hard-plumbed. Replace gas supply line with a flexible CSA International
appliance easily, approved metal appliance connector.
Appliance must be Carpet interferes with range. Provide sufficient space so appliance may be lifted over carpet.
accessible for
service. Cabinets are built in too Contact builder or installer to make appliance accessible.
tightly to appliance sides.
Convect fan makes The convect fan may turn ON This is normal. On some cooking features the convect fan may
noise (some models), or OFF automatically, run until the feature is done or the oven door is opened.
Convect fan does not The convect fan start time is This is normal. The convect fan will take 6 minutes to begin
start immeadiately or delayed, rotating after starting any convect feature.
turns ON and OFF ............................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................
while cooking (some Oven door is open. The convect fan will turn OFF if the oven door is opened while
models), any convect feature is active. Close oven door.
Convect fan turns on For some models the convect This is normal (if equipped).
with features that fan may turn ON while
should run without a preheating.
fan (some models).
Oven control displays The probe is not fully inserted
"Prob ERR". The into the probe receptacle.
probe is not
recognized by the
oven control.
Double check that the temp probe is fully inserted into probe
receptacle. Use only the probe originally supplied with range.
If the error code persists, the Remove the probe from receptacle and oven. The oven may
probe may be damaged or still be used normally without the probe. Call your authorized
the probe cable has a short, service agent for a replacement probe.
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