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Frigidaire FGHF2378MP0 - Before You Call; Ice Maker Not Producing Ice; Ice Maker Producing Insufficient Ice; Freezer Ice Maker Continuous Operation

Frigidaire FGHF2378MP0
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1-800-944-9044 (United States) Visit our web site at
1-800-265-8352 (Canada) www,frigidaire.com.
CONCERN POTENTIAL CAUSE I COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is not mak-
ing any ice,
* Ice maker is turned off.
®
®
®
®
®
Refrigerator is not connected to wa-
ter line or water valve is not open.
The water supply line is kinked.
The water filLer is not seated
properly.
The water filter may be clogged
with foreign material.
Saddle valve on cold water pipe
is clogged or restricted by foreign
material.
Turn on ice maker. For the fresh food ice maker, press and
hold the "Ice Off" button for 4 seconds until the indicator turns
off. For the freezer ice maker, lower the wire signal arm.
Connect the unit to the household water supply and ensure
the supply valve is open.
Ensure that the supply line does not kink when the refrigera-
tor is pushed into place against the wall.
Remove and re-instaU the water filter. Be sure to push the
filter firmly so that you hear it lock solidly into position.
If water dispenses slowly or not at all, or if the filter is six (6)
months old or older, it should be replaced.
Turn off household water line valve. Remove valve. Ensure
that valve is not a self-piercing saddle valve. Clean valve.
Replace valve if necessary.
Ice maker is not mak'_ ,ice maker isproducing less ice _rs wiu each
ing enough ice, than you expect, approximately 2.5 pounds of ice every 24 h0urs depending
on usage conditions.
_ The water filter may be dogged. If water dispenses slower than normal; or if the filter is six
with foreign material (6)months old or older, it should be replaced.
, The water supp!y line is kinked. Ensure that the supply line does not kink when the refrigera.
i tor is pushed into p!ace against the wal!:
, Saddle valve on cold water pipe Turn off household water line valve. Remove valve. Ensure
is clogged or restricted by foreign that valve is not a self-piercing saddle valve. Clean valve.
material: Replace valve if necessary.
Freezer ice maker will
not stop making ice.
Ice cubes are freezing
together.
Ice maker wire signal arm is be-
ing held down by some package
in the freezer that has fallen
against the ice maker.
Hove the item and release wire signal arm. Remove any ice
cubes that may have frozen together over the wire signal
arm.
m
' Ice Cubes are not being used ' Remove ice container and discard ice: The ice maker Wiu
frequently enough, produce fresh supply, ke should be used at least tw!ce
weekly to keep the cubes separated:
Ice Cubesare hollow (shells of. This generally occurs when the ice maker does not get
ice with water inside): The hollow enough water. This is usually the result of a clogged water
cubes break open in the bin and filter. Replace the water filter.
leak their water onto existing ice,
which causes it to freeze together.
ICE DISPENSER
DispenSer wiiinOtd_s,_ ' There is no ice in the bint--o be ,, _ ___ . ,, L
penseice, dispensed. Seethe !cemakerlsnotmaklngany!ce sectlonab0ve.
'DispenserPletelydosed.TherefrigeratOrpaddledOOrShasbeenarenOtpressedcom-"TheBesuremotoroverload protect0r will resetintherefrigerator doOrs are completely dosed,about three (3)
tOOlong and the dispenser motOr minutes and then ice can be dispensed,
has overheated.
Ice dispenser is Icehas melted and frozen around au- Remove ice container, thaw, and empty the contents. Clean
jammed, get due tO infrequent use,tempera_re container, wipe dry, and replace in proper position. When
fluctuations,and/or power outages, new ice is made, dispenser should operate.
Ice cubes arejammed between ice Remove ice cubes that are jamming the dispenser.
maker and pack of icecontainer.
OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will not close. Close both doors gently.
Drawers are difficultto
move'
* Door was closed too hard, causing
other door to open slightly.
Refrigerator is not level. It rocks
on the floor when moved slightly.
Refrigerator is touching a wall or
cabinet.
. Food is touching shelf 0n topof
drawer.
Track that drawers slide on is dirty.
* Ensurefloor is level and solid, and can adequately support the re-
frigerator. Contact a carpenter to correct a sagging or sloping flOOr.
Ensurefloor is level and solid, and can adequately support the re-
frigerator. Contact a carpenter to correct a sagging or sloping floor.
*Remove toP layer of items in draWer.
, Ensure drawer is properly installed on track.
. Clean drawer, rollers, and track: See Care & Cleaning:

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