Error Code
503
Problem Solving
15
033-524
[Cause] The line (Channel 2) is not connected correctly.
[Remedy] Confirm the connection of the line (Channel 2) and connect it correctly,
and then execute the operation again.
033-525
[Cause] The line (Channel 3) is not connected correctly.
[Remedy] Confirm the connection of the line (Channel 3) and connect it correctly,
and then execute the operation again.
033-526
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the model of the sender's machine, and then execute the
operation again. If receiving, ask the sender to send again.
033-527
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the other machine has a problem, and then execute the
operation again.
033-528
[Cause] An error occurred during fax transmission.
[Remedy] Ask the sender to send again.
033-529
[Cause] An error occurred during fax transmission.
[Remedy] Confirm the other machine has a problem, and then execute the
operation again.
033-530
[Cause] Received a procedure disabled signal.
[Remedy] Confirm the procedure for DTMF in the User Guide, and then execute
the operation again.
033-531
[Cause] Received a command rejection signal.
[Remedy] Confirm the condition of the other machine (memory is full, paper has
run out, or other conditions), and execute the operation again.
033-532
033-533
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If receiving, ask the sender to send again.
033-534
[Cause] The other machine does not offer a feature to print the number of
document sets sent.
[Remedy] Do not specify multiple sets.
033-535
[Cause] An error occurred during fax transmission.
[Remedy] Confirm information such as the recipient and folder information, and
execute the operation again.
033-536
033-537
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-538
033-539
033-540
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again. If the error still is not resolved, contact our
Customer Support Center.
033-541
[Cause] The recipient is not specified.
[Remedy] Specify the recipient correctly.
033-542
[Cause] A line was specified that is not connected.
[Remedy] Specify a connected line.
033-543
[Cause] The recipient (fax number) is incorrect.
[Remedy] Enter a correct fax number, and execute the operation again.
033-544
[Cause] The recipient's line is busy.
[Remedy] Wait for a while, and then execute the operation again.
033-545
[Cause] The other machine may not be a facsimile.
[Remedy] Check whether the other machine is a facsimile.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
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