15 Problem Solving
576
Problem Solving
15
033-549
[Cause] Cannot use the Fax service because of causes such as memory is insufficient.
[Remedy] Wait for a while, and execute the operation again.
033-550
[Cause] Cannot execute another job because fax communication is in progress.
[Remedy] Wait until the job being communicated completes, and then execute the operation
again.
033-551
[Cause] You attempted to change a job immediately before fax or telephone communication
completed.
[Remedy] Wait for a while, and execute the operation again.
033-552
[Cause] The total quantity of error lines detected with G3 exceeded the set value.
[Remedy] Confirm the model of the other machine, and execute the operation again. If receiving,
ask the sender to send again.
033-553
[Cause] This machine does not have confidential or relay function. The F-code sent from the
other machine contains an instruction for a function not supported by the machine.
[Remedy] If necessary, check whether the sender entered an invalid F-code.
033-554
[Cause] The password was omitted or did not match in fax communication.
[Remedy] No measure is required.
033-555
[Cause] The password received from the other machine did not match the password for
receiving faxes on the machine.
[Remedy] Check whether the sender specified an incorrect machine password.
033-556
[Cause] The password sent to the other machine did not match the password for receiving faxes
on the other machine.
[Remedy] If necessary, check whether the correct machine password has been instructed to the
other machine.
033-557
[Cause] The number of services or of recipients exceeds the maximum limit.
[Remedy] Wait until the number of jobs awaiting transmission decreases, or reduce the number of
recipients, and then send again.
033-558
[Cause] The machine is set to reject faxes without a remote ID, and a remote ID was not sent
from the other machine.
[Remedy] Ask the sender to set a remote ID. If necessary, set the machine to receive even when a
remote ID is not sent.
033-559
[Cause] The authentication ID is incorrect.
[Remedy] An error occurred during operation of the maintenance system by Fuji Xerox. When the
communication line is available, contact our Customer Support Center.
033-560
033-561
033-562
[Cause] An error occurred during remote maintenance work.
[Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is
required.
033-563
[Cause] Paper that can print faxed documents is not loaded in a tray.
[Remedy] Take one of the following measures:
Specify the paper size.
Confirm whether the paper tray is set correctly.
033-564
[Cause] The machine was turned off during communication.
[Remedy] Wait for a while, confirm the fax service settings and the fax number, and then send
again if sending. If the error still is not resolved, contact our Customer Support Center.
Error Code Cause and Remedy