15 Problem Solving
460
Problem Solving
15
027-706
[Cause] Unable to find the S/MIME certificate associated with the machine’s e-mail
address when sending e-mail.
[Remedy] Import the S/MIME certificate corresponding to the mail address to the
machine.
027-707
[Cause] The S/MIME certificate associated with the machine’s e-mail address has
expired when sending e-mail.
[Remedy] Ask the sender to issue a new S/MIME certificate, and then import the
certificate to the machine.
027-708
[Cause] The S/MIME certificate associated with the machine’s e-mail address is not
reliable when sending e-mail.
[Remedy] Import a reliable S/MIME certificate to the machine.
027-709
[Cause] The S/MIME certificate associated with the machine’s e-mail address has
been discarded when sending e-mail.
[Remedy] Import a new S/MIME certificate to the machine.
027-710
[Cause] No S/MIME certificate is attached to the received e-mail.
[Remedy] Ask the sender to send the e-mail with an S/MIME certificate attached.
027-711
[Cause] No S/MIME certificate could not be obtained from the received e-mail.
[Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to
send S/MIME signature mail with an S/MIME certificate attached.
027-712
[Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
[Remedy] Ask the sender to send the e-mail with a valid S/MIME certificate attached.
027-713
[Cause] The received e-mail has been discarded because it may have been altered
on its transmission route.
[Remedy] Inform this error to the sender, and ask the sender to send the e-mail again.
027-714
[Cause] The received e-mail has been discarded because the address in its From field
differed from the mail address in the S/MIME signature mail.
[Remedy] Inform the sender that the mail addresses differ, and ask the sender to send
the e-mail again.
027-715
[Cause] The received S/MIME certificate has not been registered on the machine, or
has not been set for use on the machine.
[Remedy] Import the sender's S/MIME certificate to the machine, or change settings to
use the S/MIME certificate on the machine if the S/MIME certificate has
already been registered.
027-716
[Cause] The received S/MIME certificate has been discarded because the certificate
was unreliable.
[Remedy] Ask the sender to send the e-mail with a reliable S/MIME certificate attached.
027-717
[Cause] Unable to obtain SMTP server address for e-mail transmissions from the
DNS server.
[Remedy] Check whether the DNS server is set correctly.
027-720
[Cause] Unable to find the server of an application interface destination.
[Remedy] Confirm the DNS server address. Or, check whether the computer on which
the application (ApeosWare Flow Service) is installed has been registered on
the DNS server.
027-721
[Cause] An application interface destination does not exist.
[Remedy] Check whether the application linked (ApeosWare Flow Service) is operating
correctly.
027-722
[Cause] The jobs timed out during connection with an application interface destination.
[Remedy] Try processing the job flow again.
Error Code Cause and Remedy
* If you cannot resolve an error despite following the instructions described in the table, contact our Customer Support
Center. The contact number is printed on the label or card attached on the machine.
Downloaded From ManualsPrinter.com Manuals
To Next Page
Loading...
Need help?
General
