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docucentre-iv C4470
Fuji Xerox docucentre-iv C4470 Administrator's Guide
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Image Quality Trouble
411
Problem Solving
14
Text or images
are printed at an
angle.
The paper guides in the
paper tray are not set in the
correct positions.
Adjust the horizontal and vertical paper
guides to the correct positions.
Refer t
o "Lo
ading
Paper
" (P.
43).
Symptom
Cause
Remedy
412
414
Table of Contents
Table of Contents
3
1 Before Using the Machine
15
Preface
16
This Guide
16
Types of Manuals
17
Using this Guide
18
Organization of this Guide
18
Conventions
19
Interface Cables
21
Using the USB Interface
21
Using the Parallel Interface
22
Using the Ethernet Interface
23
Energy Saver Mode
25
Changing the Interval for Entering Energy Saver Mode
25
Customizing the Control Panel
28
Entering Text
33
2 Paper and Other Media
35
Paper Types
36
Loadable Quantity and Weight for Supported Paper
36
Supported Paper Type
37
Usable Paper
38
Special Media
40
Loading Paper
45
Loading Paper in Trays 1 to 4
45
Loading Paper in Tray 3 (When Tandem Tray Module Is Installed)
46
Loading Paper in Tray 4 (When Tandem Tray Module Is Installed)
47
Loading Paper in Tray 5
48
Loading Paper in Tray 6 (HCF B1)
49
Changing the Paper Size
50
Changing the Paper Size for Trays 1 to 4
50
Changing the Paper Size for Tray 3 (When Tandem Tray Module Is Installed)
51
Changing the Paper Size for Tray 4 (When Tandem Tray Module Is Installed)
52
Changing the Paper Size for Tray 6 (HCF B1)
53
Changing the Paper Settings
55
3 Maintenance
59
Replacing Consumables
60
Replacing Toner Cartridges
62
Replacing Waste Toner Container (R5)
64
Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)
67
Replacing Staple Cartridge (for Finisher-A1)
71
Replacing Staple Cartridge (for Finisher-B1)
72
Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)
74
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)
75
Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker)
76
Emptying the Punch Waste Container (for Finisher-B1)
78
Emptying the Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker)
79
Replacing Stamp
80
Cleaning the Machine
82
Cleaning the Exterior
82
Cleaning the Interior (LED Printheads)
82
Cleaning the Touch Screen
84
Cleaning Document Cover and Document Glass
84
Cleaning Film and Constant Velocity Transport Glass
85
Cleaning Document Feeder Rollers
85
Executing Calibration
87
Printing a Report/List
90
Deleting a Private Charge Print Job with an Invalid User ID
91
Setting Restore Tool
92
4 Machine Status
93
Overview of Machine Status
94
Machine Information
95
General Information
95
Paper Tray Status
97
Print Reports
97
Printer Reports
99
Fax Reports
101
Automatically Printed Reports/Lists
105
Overwrite Hard Disk
106
Print Mode
106
Fax Receiving Mode
109
Faults
110
Press the <Machine Status> Button
110
Supplies
111
Billing Information
112
On the [Machine Information] Screen
112
User Account Billing Information
113
5 Tools
115
System Settings Procedure
116
Step 1 Entering System Administration Mode
116
Step 2 Entering the System Administrator User ID and Passcode
116
Step 3 Selecting [Tools]
117
Step 4 Selecting a Setting Item on the [Tools] Screen
117
Step 5 Setting a Feature
119
Step 6 Exiting System Administration Mode
119
Tools Menu List
120
Common Service Settings
134
Machine Clock/Timers
134
Connection Interval
135
Auto Print
135
Energy Saver Timers
136
Time Zone
136
Audio Tones
137
Screen/Button Settings
138
Default Language
139
Paper Tray Settings
140
Setting Values
143
Image Quality Adjustment
144
Reports
145
Maintenance
147
Watermark
148
Secure Watermark
149
Force Annotation
152
Print Universal Unique ID (Apeosport Series Models Only)
153
Image Log Control (Apeosport Series Models Only)
154
Notify Job Completion by E-Mail
156
Other Settings
156
Auto Job Promotion
157
Keyboard Input Restriction
162
Data Encryption
162
Data Restoration
163
Software Download
165
Data Indicator
165
Copy Service Settings
166
Copy Tab - Features Allocation
166
Preset Buttons
167
Copy Defaults
167
Output Color
168
Single Color
168
Original Type
168
Background Suppression
169
Color Shift
169
Copy Control
172
Original Size Defaults
174
Reduce/Enlarge Presets
174
Custom Colors
174
Annotations - Create Comments
175
Connectivity & Network Setup
176
Port Settings
176
Upnp Discovery
179
Protocol Settings
180
Machine's E-Mail Address/Host Name
183
Proxy Server Settings (Apeosport Series Models Only)
184
Outgoing/Incoming E-Mail Settings
185
Remote Authentication/Directory Service
186
Security Settings
191
Other Settings
194
Print Service Settings
196
Allocate Memory
196
Delete Form
198
Other Settings
198
Substitute Tray
199
Scan Service Settings
203
First Tab
203
Scan Defaults
204
Scan to PC Defaults
206
Original Size Defaults
206
Output Size Defaults
207
Reduce/Enlarge Presets
207
Other Settings
207
Background Suppression Level
208
Shadow Suppression Level
208
Fax Service Settings
210
Screen Defaults
210
Fax Defaults
211
Fax Control
212
Fax Received Options
217
Reduce/Enlarge Presets
217
Original Size Defaults
218
Local Terminal Information
218
Internet Fax Control
219
E-Mail/Internet Fax Service Settings
222
E-Mail Control
222
Folder Service Settings
225
Job Flow Service Settings (Apeosport Series Models Only)
226
Media Print Service Settings
227
Stored File Settings
228
Web Applications Service Setup (Apeosport Series Models Only)
230
Server Certificate Verification Settings
230
Server Setup
232
Other Settings
233
Web Browser Setup (Apeosport Series Models Only)
234
Setup
236
Create Folder
236
Stored Programming
238
Create Job Flow Sheet
238
Restrictions on Using Job Flow
239
Create Job Flow Sheet Keyword
246
Add Address Book Entry
246
Address Type
248
Transfer Protocol
249
Relay Broadcast
252
Create Fax Group Recipients
253
Add Fax Comment
254
Paper Tray Attributes
254
Accounting
255
Create/View User Accounts
255
Account Limit
256
Reset Account
257
View Accounts
258
Reset User Accounts
258
System Administrator's Meter (Copy Jobs)
259
Accounting Type
259
Accounting Login Screen Settings
260
Fax Billing Data
261
Accounting/Billing Device Settings
262
Authentication/Security Settings
264
System Administrator Settings
264
Authentication
265
Create Authorization Groups
267
User Details Setup
268
Passcode Policy
269
Allow User to Disable Active Settings
272
Job Status Default
272
Overwrite Hard Disk
273
6 Centreware Internet Services Settings
275
Installation of Centreware Internet Services
276
Preparations
276
Configuration on the Machine
276
Starting Centreware Internet Services
278
Configuring Machine Settings Using Centreware Internet Services
279
7 Printer Environment Settings
283
Print Overview
284
Supported Operating Systems
286
Installation When Using Parallel Port
287
Step 1 Preparations
287
Step 2 Configuration on the Machine
287
Step 3 Configuration on the Computer
288
Centreware Internet Services Setting Items
289
Installation When Using USB Port
290
Step 1 Preparations
290
Step 2 Configuration on the Machine
290
Step 3 Configuration on the Computer
291
Centreware Internet Services Setting Items
291
Installation When Using TCP/IP (Lpd/Port 9100)
292
Step 1 Preparations
292
Step 2 Configuration on the Machine
292
Step 3 Configuration on the Computer
293
Centreware Internet Services Setting Items
294
Installation When Using Netware
295
Step 1 Preparations
295
Step 2 Configuration on the Machine
295
Step 3 Configuration on the Computer
297
Centreware Internet Services Setting Items
297
Installation When Using Microsoft Network (SMB)
298
Step 1 Preparations
298
Step 2 Configuration on the Machine
298
Step 3 Configuration on the Computer
299
Centreware Internet Services Setting Items
299
Installation When Using Internet Printing Protocol (IPP)
300
Step 1 Preparations
300
Step 2 Configuration on the Machine
300
Step 3 Configuration on the Computer
301
Centreware Internet Services Setting Items
301
Installation When Using Ethertalk
302
Step 1 Preparations
302
Step 2 Configuration on the Machine
302
Step 3 Configuration on the Computer
303
Centreware Internet Services Setting Items
303
8 E-Mail Environment Settings
305
E-Mail Overview
306
Preparations
308
Installation Procedures
310
Step 1 Enabling Port and Setting up TCP/IP
310
Step 2 Configuring E-Mail Environment
311
Centreware Internet Services Setting Items
313
9 Scanner Environment Settings
315
Default Chapter
316
Scan Service Overview
316
Configuration of Store to Folder
318
Step 1 Enabling Port and Setting up TCP/IP
318
Step 2 Registering a Folder
319
Step 3 Configuring a Computer
319
Configuration of Scan to PC
320
Step 1 Preparations
320
Step 2 Enabling Port and Setting up TCP/IP
321
Step 3 Configuration on the Computer
322
Configuration of Store to USB
323
Step 1 Available USB Memory Devices
323
Step 2 Centreware Internet Services Setting Items
323
Configuration of Network Scanning (Job Template Scanning)
324
Step 1 Preparations
324
Step 2 Enabling Ports and Setting up TCP/IP
324
Step 3 Configuring the SNMP Port
325
Step 4 Configuration on the Computer
326
Configuration of Scan to Home (Apeosport Series Models Only)
327
Step 1 Preparations
327
Step 2 Enabling SMB Port and Setting up TCP/IP
327
Step 3 Configuring Remote Authentication
328
Step 4 Configuring Scan to Home
329
Step 5 Configuration on the Computer
331
Configuration of Job Flow Sheets
332
Step 1 Enabling Ports and Setting up TCP/IP
332
Step 2 Configuring the SNMP Port
333
Step 3 Configuration on the Computer
333
Configuration of Store & Send Link
334
Step 1 Configuring E-Mail
334
Step 2 Enabling Authentication
334
Step 3 Other Settings
334
Step 4 Centreware Internet Services Setting Items
335
10 Using the Internet Fax Service
337
Internet Fax Overview
338
Preparations
338
System Requirements for the Machine
338
E-Mail Environment
338
Installation Procedures
340
Step 1 Enabling Port and Setting up TCP/IP
340
Step 2 Configuring E-Mail Environment
341
Step 3 Testing the Internet Fax
342
11 Using the Server Fax Service
343
Server Fax Overview
344
Preparations
344
System Requirements for the Machine
344
Installation Procedure
345
Installation Overview
345
Step 1 Fax Settings
345
Step 2 Setting the Server Fax Feature
346
12 Encryption and Digital Signature Settings
349
Encryption and Digital Signature Overview
350
Types of Certificate
350
Encryption Features for Communication
350
Encryption and Digital-Signature Features for Scan Files
351
Configuration of HTTP Communications Encryption
352
Installation Overview
352
Step1 Configuration on the Machine
352
Step2 Configuration on the Computer
353
Configuration of Encryption Using Ipsec
354
Installation Overview
354
Step1 Import and Configuration of a Certificate
354
Step2 Configuration on the Machine (Configuration of Ipsec)
355
Step3 Configuration on the Computer
356
Configuration of E-Mail Encryption/Digital Signature
357
Installation Overview
357
Step1 Configuration on the Machine
357
Step2 Configuration on Sender and Recipient
359
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
362
Step2 Configuration on the Computer
364
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)360
362
Installation Overview
362
Step1 Configuration on the Machine
362
13 Authentication and Accounting Features
365
Note
366
Overview of Accounting Feature
367
Overview of Authentication and Accounting Feature
366
Overview of Authentication Feature
366
Authentication
368
User Types Managed by Authentication Feature
368
User Roles and Authorization Groups
369
Types of Authentication
370
Types of Account Administration
371
Authentication and Accounting Relationship
372
Services Controlled by Authentication
373
Overview
373
Services Restricted by User ID Authentication
373
Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication
375
Authentication for Job Flow Sheets and Folders
378
Overview
378
When the Authentication Feature Is Disabled
380
When the Authentication Feature Is Enabled
383
Jobs Manageable by Account Administration
386
Configuration for Authentication
389
Installation Overview
389
Enabling Authentication
389
Changing the Default Authorization Group Settings
392
Creating an Authorization Group
393
Configuration for IC Card Reader (Optional)
394
Step 1 Preparations
394
Step 2 Logout Method Using the Smart Card
394
Step 3 Registering Smart Card Information
395
Configuration for Account Administration
396
Step 1 Selecting an Accounting Type
396
Step 2 Registering User Information
396
User Authentication Operations
398
Authenticating Login Users
398
Changing Passcode
399
14 Problem Solving
401
Troubleshooting
402
Machine Trouble
403
Image Quality Trouble
408
Trouble During Copying
414
Unable to Copy
414
The Copy Result Is Not What was Expected
415
Trouble During Printing
418
Unable to Print
418
The Print Result Is Not What was Expected
419
Trouble During Faxing
421
Sending Problems
421
Receiving Problems
423
Trouble During Scanning
425
Unable to Scan with the Machine
425
Unable to Import Scanned Documents to the Computer
426
Unable to Send a Scanned Document over the Network (FTP/SMB)
427
Unable to Send E-Mail
428
The Image Is Not What was Expected
428
Network-Related Problems
430
When Using SMB
430
When You Cannot Print
431
When Using Netware
432
When Using TCP/IP
436
When Using Ethertalk
437
Centreware Internet Services Problems
438
E-Mail Features Problems
439
Internet/Intranet Connection Problems
440
Ipv4 and Ipv6 Connection Problems
441
Media Print - Text Trouble
444
Media Print - Photos Trouble
445
Error Code
446
Other Errors
526
Paper Jams
527
Paper Jams in Top Left Cover a
528
Paper Jams in Bottom Left Cover C
529
Paper Jams in Top Left Cover D
529
Paper Jams in Trays 1 to 4
530
Paper Jams in Tray 3 (When Tandem Tray Module Is Installed)
531
Paper Jams in Tray 4 (When Tandem Tray Module Is Installed)
531
Paper Jams in Tray 5
532
Paper Jams in Tray 6 (HCF B1)
532
Paper Jams in Duplex Module B
534
Paper Jams in Finisher-A1
535
Paper Jams in Finisher-B1
535
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker
537
Paper Jams in the Center Tray
537
Paper Jams in the Finisher Transport
537
Paper Jams at 2A in the Finisher
538
Paper Jams at 2A in the Finisher (Using Knob 2C)
539
Paper Jams at 2B in the Finisher
540
Paper Jams at 2B in the Finisher (Using Knob 2C)
541
Paper Jams at 3 in the Finisher
542
Paper Jams at H in the Finisher
542
Paper Jams at 4A in the Finisher (for Finisher-C1 with Booklet Maker)
543
Paper Jams at 4B in the Finisher (for Finisher-C1 with Booklet Maker)
544
Paper Jams in the Booklet Tray (for Finisher-C1 with Booklet Maker)
545
Document Jams
546
Stapler Faults
548
Staple Jams in Staple Cartridge (for Finisher-A1)
549
Staple Jams in Staple Cartridge (for Finisher-B1)
550
Staple Jams in Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)
552
Staple Jams in Booklet Staple Cartridge (for Finisher-C1 with Booklet Maker)
553
15 Appendix
557
Specifications
558
Print Function
565
Scan Function
567
Printable Area
575
Internal Fonts
576
Optional Components
578
ESC/P-K Emulation
581
Fonts
582
ESC/P-K Emulation Print Features
583
Magnification Table
590
Paper Size and Number of Printable Characters
594
PDF Direct Print
596
PCL Emulation
598
Fonts
599
Output Feature
600
Pcl Settings List
601
HP-GL2 Emulation
606
Output Feature
607
HP-GL/2 Emulation Settings
608
Hard Clip Area
614
Printable Area
615
Auto Layout
617
Notes and Restrictions
624
Notes and Restrictions on the Use of the Copy Feature
627
Notes and Restrictions on the Use of the Print Feature
628
Notes and Restrictions on the Use of the Scan Features
631
Notes and Restrictions on the Use of the Fax Feature
635
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
636
Notes and Restrictions When Connecting with Internet Service Provider
641
Notes and Restrictions on the Interrupt Mode
642
Notes and Restrictions on Folders
644
Notes and Restrictions When Operating from Computers
645
Notes and Restrictions on the Security Features
646
Notes and Restrictions on the Authentication and Accounting Features
647
Notes and Restrictions for Using SMB
648
Notes and Restrictions for Using TCP/IP
650
Notes and Restrictions for Using Ethertalk
651
Notes and Restrictions for Using Bonjour
652
Notes and Restrictions for Print E-Mail
654
Using the Telephone
655
Activity Report
657
Glossary
659
Index
661
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Fuji Xerox docucentre-iv C4470 Specifications
General
Brand
Fuji Xerox
Model
docucentre-iv C4470
Category
All in One Printer
Language
English
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