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DocuCentre-IV C4475
Fuji Xerox DocuCentre-IV C4475 Administration Guide
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13 En
crypti
on and
Digi
tal S
igna
ture Se
tting
s
400
Encryp
tion a
nd Dig
ital Sign
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ettin
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13
399
401
Table of Contents
Table of Contents
3
1 Before Using the Machine
15
Preface
16
Types of Manuals
17
Using this Guide
18
Organization of this Guide
18
Conventions
19
Interface Cables
21
Using the USB Interface
21
Using the Ethernet Interface
22
Energy Saver Mode
23
Changing the Interval for Entering Energy Saver Mode
24
Completely Disabling Smart Welcomeyes
26
Customizing the Control Panel
27
Changing the Screen Default
27
Setting the Screen after Auto Clear
28
Customizing the Button Layout
29
Assigning Services to the Custom Buttons
33
Adjusting Screen Brightness
35
Changing the Feature Screen
35
Entering Text
36
2 Paper and Other Media
37
Paper Types
38
Loadable Quantity and Weight for Supported Paper
38
Supported Paper Type
39
Usable Paper
41
Special Media
46
Loading Paper
50
Loading Paper in Trays 1 to 4
50
Loading Paper in Tray 3 (When Tandem Tray Module Is Installed)
51
Loading Paper in Tray 4 (When Tandem Tray Module Is Installed)
52
Loading Paper in Tray 5
52
Loading Paper in Tray 6 (HCF B1)
53
Changing the Paper Size
55
Changing the Paper Size for Trays 1 to 4
55
Changing the Paper Size for Tray 3 (When Tandem Tray Module Is Installed)
56
Changing the Paper Size for Tray 4 (When Tandem Tray Module Is Installed)
57
Changing the Paper Size for Tray 6 (HCF B1)
58
Changing the Paper Settings
60
3 Maintenance
63
Replacing Consumables
64
Replacing Toner Cartridges
66
Replacing Waste Toner Container (R5)
68
Replacing Drum Cartridges R1, R2, R3, or R4 (for Customers Having a Spot Maintenance Contract)
71
Replacing Staple Cartridge (for Finisher-A1)
75
Replacing Staple Cartridge (for Finisher-B1)
76
Replacing Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)
78
Replacing Staple Cartridge (for Booklet Maker Unit for Finisher-B1)
79
Replacing Staple Cartridge (for Finisher-C1 with Booklet Maker)
80
Emptying the Hole Punch Waste Container (for Finisher-B1)
82
Emptying the Hole Punch Waste Container (for Finisher-C1 or Finisher-C1 with Booklet Maker)
83
Replacing Stamp (for Duplex Automatic Document Feeder B1-C)
84
Replacing Stamp (for Duplex Automatic Document Feeder B1-PC)
85
Cleaning the Machine
87
Cleaning the Exterior
87
Cleaning the Interior (LED Printheads)
87
Cleaning the Touch Screen
89
Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-C)
89
Cleaning Document Cover and Document Glass (for Duplex Automatic Document Feeder B1-PC)
90
Cleaning Film and Constant Velocity Transport Glass (for Duplex Automatic Document Feeder B1-C)
91
Cleaning Film and Constant Velocity Transport Glass (for Duplex Automatic Document Feeder B1-PC)
91
Cleaning Document Feeder Rollers
93
Executing Calibration
94
Executing 2 Sided Color Scanning Calibration
98
Printing a Report/List
100
Deleting a Private Charge Print Job with an Invalid User ID
101
Setting Restore Tool
102
4 Machine Status
103
Overview of Machine Status
104
Machine Information
105
General Information
105
Paper Tray Status
106
Print Reports
106
Printer Reports
108
Automatically Printed Reports/Lists
115
Overwrite Hard Disk
116
Print Mode
116
Fax Receiving Mode
119
Faults
120
Press the <Machine Status> Button
120
Supplies
121
Billing Information
122
On the [Machine Information] Screen
122
User Account Billing Information
123
5 Tools
125
System Settings Procedure
126
Step 1 Entering System Administration Mode
126
Step 2 Entering the System Administrator User ID and Passcode
126
Step 3 Selecting [Tools]
127
Step 4 Selecting a Setting Item on the [Tools] Screen
127
Step 5 Setting a Feature
129
Step 6 Exiting System Administration Mode
129
Tools Menu List
130
Common Service Settings
144
Machine Clock/Timers
144
Daylight Savings
146
Time Zone
146
Energy Saver Settings
147
Audio Tones
148
Screen/Button Settings
149
Default Language
150
Paper Tray Settings
152
Image Quality Adjustment
156
Reports
158
Maintenance
159
Delete All Data
160
Software Options
160
Watermark
161
Secure Watermark
163
Digital Codes Settings
164
Force Secure Watermark
164
Secure Watermark Control
164
Force Annotation
166
Print Universal Unique ID (Apeosport Series Models Only)
167
Image Log Control (Apeosport Series Models Only)
168
Notify Job Completion by E-Mail
170
Other Settings
170
Auto Job Promotion
172
Default Print Paper Size
172
Paper Size Settings
172
Data Encryption
182
Restrict Recipient Selection Method
184
Restrict User to Edit Address Book
184
Software Download
184
Copy Service Settings
186
Copy Tab - Features Allocation
186
Preset Buttons
187
Copy Defaults
187
Background Suppression
189
Color Shift
189
Sided Copying
189
Mixed Size Originals
189
Copy Control
192
Original Size Defaults
194
Reduce/Enlarge Presets
195
Custom Colors
195
Annotations - Create Comments
195
Connectivity & Network Setup
196
Port Settings
196
Ftp Client
199
Upnp Discovery
199
Protocol Settings
201
Machine's E-Mail Address/Host Name
204
Proxy Server Settings (Apeosport Series Models Only)
205
EP Proxy Server Setup
206
SIP Settings
207
Outgoing/Incoming E-Mail Settings
210
T.38 Settings
210
Pop3 Server Settings
211
Smtp Server Settings
211
Remote Authentication/Directory Service
212
Security Settings
217
Other Settings
222
Print Service Settings
223
Allocate Memory
223
Delete Form
225
Other Settings
225
Substitute Tray
226
Banner Sheet
227
Scan Service Settings
230
Screen Defaults
230
Scan Defaults
231
Scan to PC Defaults
233
Original Size Defaults
234
Output Size Defaults
234
Reduce/Enlarge Presets
235
Other Settings
235
Fax Service Settings
238
Screen Defaults
238
Fax Defaults
239
Fax Control
240
Fax Received Options
245
Local Terminal Information
246
Original Size Defaults
246
Reduce/Enlarge Presets
246
Internet Fax Control
248
E-Mail/Internet Fax Service Settings
251
E-Mail Control
251
Address Book Settings
254
Folder Service Settings
255
Job Flow Service Settings (Apeosport Series Models Only)
256
Media Print Service Settings
257
Stored File Settings
258
Web Applications Service Setup (Apeosport Series Models Only)
260
Server Certificate Verification Settings
260
Server Setup
262
Other Settings
263
Web Browser Setup
264
Setup
266
Create Folder
266
Stored Programming
268
Create Job Flow Sheet
268
Restrictions on Using Job Flow
269
Create Job Flow Sheet Keyword
277
Add Address Book Entry
277
Given Name
280
Transfer Protocol
280
Create Fax Group Recipients
284
Add Fax Comment
285
Paper Tray Attributes
285
Accounting
286
Create/View User Accounts
286
User Name
287
Service Access
287
View Accounts
289
Reset User Accounts
290
System Administrator's Meter (Copy Jobs)
291
Accounting Type
291
Accounting Login Screen Settings
292
Fax Billing Data
293
Accounting/Billing Device Settings
293
Authentication/Security Settings
296
System Administrator Settings
296
Authentication
297
Login Type
297
Access Control
298
Create/View User Accounts
299
Create Authorization Groups
300
Reset User Accounts
300
User Details Setup
300
Maximum Login Attempts by System Administrator
302
Passcode Policy
302
Charge/Private Print Settings
303
Receive Control
303
Allow User to Disable Active Settings
305
Job Status Default
305
Overwrite Hard Disk
306
6 Centreware Internet Services Settings
309
Installation of Centreware Internet Services
310
Preparations
310
Configuration on the Machine
311
Starting Centreware Internet Services
312
Configuring Machine Settings Using Centreware Internet Services
313
7 Printer Environment Settings
317
Print Overview
318
Supported Operating Systems
320
Installation When Using USB Port
321
Step 1 Preparations
321
Step 2 Configuration on the Machine
321
Step 3 Configuration on the Computer
322
Centreware Internet Services Setting Items
322
Installation When Using TCP/IP (Lpd/Port 9100)
323
Step 1 Preparations
323
Step 2 Configuration on the Machine
323
Step 3 Configuration on the Computer
324
Centreware Internet Services Setting Items
324
Installation When Using Netware
326
Step 1 Preparations
326
Step 2 Configuration on the Machine
326
Step 3 Configuration on the Computer
327
Centreware Internet Services Setting Items
328
Installation When Using Microsoft Network (SMB)
329
Step 1 Preparations
329
Step 2 Configuration on the Machine
329
Step 3 Configuration on the Computer
330
Centreware Internet Services Setting Items
330
Installation When Using Internet Printing Protocol (IPP)
331
Step 1 Preparations
331
Step 2 Configuration on the Machine
331
Step 3 Configuration on the Computer
332
Centreware Internet Services Setting Items
332
Installation When Using Ethertalk
333
Step 1 Preparations
333
Step 2 Configuration on the Machine
333
Step 3 Configuration on the Computer
334
Centreware Internet Services Setting Items
334
8 E-Mail Environment Settings
335
E-Mail Overview
336
Preparations
337
Installation Procedures
339
Step 1 Enabling Port and Setting up TCP/IP
339
Step 2 Configuring E-Mail Environment
340
Centreware Internet Services Setting Items
341
9 Scanner Environment Settings
343
Default Chapter
344
Scan Service Overview
344
Configuration of Store to Folder
346
Step 1 Enabling Port and Setting up TCP/IP
346
Step 2 Registering a Folder
347
Step 3 Configuring a Computer
347
Configuration of Scan to PC
348
Step 1 Preparations
348
Step 2 Enabling Port and Setting up TCP/IP
349
Step 3 Configuration on the Computer
350
Configuration of Store to USB
351
Step 1 Available USB Memory Devices
351
Step 2 Centreware Internet Services Setting Items
351
Configuration of Network Scanning (Job Template Scanning)
352
Step 1 Preparations
352
Step 2 Enabling Ports and Setting up TCP/IP
352
Step 3 Configuring the SNMP Port
353
Step 4 Configuration on the Computer
353
Configuration of Scan to Home (Apeosport Series Models Only)
354
Step 1 Preparations
354
Step 2 Enabling SMB Port and Setting up TCP/IP
354
Step 3 Configuring Remote Authentication
355
Step 4 Configuring Scan to Home
356
Step 5 Configuration on the Computer
357
Configuration of Job Flow Sheets
358
Step 1 Enabling Ports and Setting up TCP/IP
358
Step 2 Configuring the SNMP Port
359
Step 3 Configuration on the Computer
359
Configuration of Store & Send Link
360
Step 1 Configuring E-Mail
360
Step 2 Enabling Authentication
360
Step 3 Other Settings
360
Step 4 Centreware Internet Services Setting Items
361
Configuration of Store to WSD
362
Step 1 Preparations
362
Step 2 Enabling Port
362
Step 3 Confirmation on the Computer
363
10 Using IP Fax (SIP)
365
IP Fax (SIP) Overview
366
Preparations
367
System Requirements for the Machine
367
Settings by System Configuration
367
Installation Procedures
368
Step 1 Enabling Port and Setting up TCP/IP
368
Step 2 Configuring the SIP User Name
369
Step 3 Configuring Fax Environment
369
Step 4 Configuring the SIP Server
370
Step 5 Registering the Voip Gateway
371
11 Using the Internet Fax Service
373
Internet Fax Overview
374
Preparations
374
System Requirements for the Machine
374
E-Mail Environment
375
Installation Procedures
376
Step 1 Enabling Port and Setting up TCP/IP
376
Step 2 Configuring E-Mail Environment
377
Step 3 Testing the Internet Fax
378
12 Using the Server Fax Service
379
Server Fax Overview
380
Preparations
380
System Requirements for the Machine
380
Installation Procedure
381
Installation Overview
381
Step 1 Fax Settings
381
Step 2 Setting the Server Fax Feature
382
13 Encryption and Digital Signature Settings
385
Encryption and Digital Signature Overview
386
Types of Certificate
386
Encryption Features for Communication
386
Encryption and Digital-Signature Features for Scan Files
387
Configuration of HTTP Communications Encryption
388
Installation Overview
388
Step1 Configuration on the Machine
388
Step2 Configuration on the Computer
389
Configuration of Encryption Using Ipsec
390
Installation Overview
390
Step1 Import and Configuration of a Certificate
390
Step2 Configuration on the Machine (Configuration of Ipsec)
391
Step3 Configuration on the Computer
392
Configuration of E-Mail Encryption/Digital Signature
393
Installation Overview
393
Step1 Configuration on the Machine
393
Step2 Configuration on Sender and Recipient
395
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)
397
Installation Overview
397
Step1 Configuration on the Machine
398
Step2 Configuration on the Computer
399
Configuration of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)397
399
14 Authentication and Accounting Features
401
Overview of Authentication and Accounting Feature
402
Overview of Authentication Feature
402
Overview of Accounting Feature
403
Authentication
404
User Types Managed by Authentication Feature
404
User Roles and Authorization Groups
404
Types of Authentication
406
Types of Account Administration
407
Authentication and Accounting Relationship
408
Services Controlled by Authentication
409
Overview
409
Services Restricted by User ID Authentication
409
Services Restricted by the Combined Use of Smart Card Authentication and User ID Authentication
412
Authentication for Job Flow Sheets and Folders
415
Overview
415
When the Authentication Feature Is Disabled
417
When the Authentication Feature Is Enabled
420
Jobs Manageable by Account Administration
424
Configuration for Authentication
427
Installation Overview
427
Enabling Authentication
427
Changing the Default Authorization Group Settings
430
Creating an Authorization Group
430
Configuration for IC Card Reader (Optional)
432
Step 1 Preparations
432
Step 2 Logout Method Using the Smart Card
432
Step 3 Registering Smart Card Information
433
Configuration for Account Administration
434
Step 1 Selecting an Accounting Type
434
Step 2 Registering User Information
434
User Authentication Operations
436
Authenticating Login Users
436
Changing Passcode
437
15 Problem Solving
439
Troubleshooting
440
Machine Trouble
441
Image Quality Trouble
446
Trouble During Copying
452
Unable to Copy
452
The Copy Result Is Not What was Expected
453
Trouble During Printing
456
Unable to Print
456
The Print Result Is Not What was Expected
457
Trouble During Faxing
459
Sending Problems
459
Receiving Problems
463
Trouble During Scanning
467
Unable to Scan with the Machine
467
Unable to Import Scanned Documents to the Computer
468
Unable to Send a Scanned Document over the Network (FTP/SMB)
469
Unable to Send E-Mail
470
The Image Is Not What was Expected
470
Network-Related Problems
472
When Using SMB
472
When Using Netware
474
When Using TCP/IP
478
When Using Ethertalk
479
Centreware Internet Services Problems
480
E-Mail Features Problems
481
Internet/Intranet Connection Problems
482
Ipv4 and Ipv6 Connection Problems
483
Media Print - Text Trouble
486
Media Print - Photos Trouble
487
Error Code
488
Other Errors
571
Paper Jams
572
Paper Jams in Top Left Cover a
573
Paper Jams in Bottom Left Cover C
574
Paper Jams in Top Left Cover D
575
Paper Jams in Tray 3 (When Tandem Tray Module Is Installed)
576
Paper Jams in Trays 1 to 4
576
Paper Jams in Tray 4 (When Tandem Tray Module Is Installed)
577
Paper Jams in Tray 5
577
Paper Jams in Tray 6 (HCF B1)
578
Paper Jams in Duplex Module B
580
Paper Jams in Finisher-A1
580
Paper Jams in Finisher-B1
581
Paper Jams in Finisher-C1 / Finisher-C1 with Booklet Maker
582
Paper Jams in the Center Tray
582
Paper Jams at 2A in the Finisher
583
Paper Jams in the Finisher Transport
583
Paper Jams at 2A in the Finisher (Using Knob 2C)
584
Paper Jams at 2B in the Finisher
585
Paper Jams at 2B in the Finisher (Using Knob 2C)
586
Paper Jams at 3 in the Finisher
587
Paper Jams at 4A in the Finisher (for Finisher-C1 with Booklet Maker)
588
Paper Jams at H in the Finisher
588
Paper Jams at 4B in the Finisher (for Finisher-C1 with Booklet Maker)
589
Paper Jams in the Booklet Tray (for Finisher-C1 with Booklet Maker)
590
Document Jams
591
Duplex Automatic Document Feeder B1-C (Optional)
591
Duplex Automatic Document Feeder B1-PC (Optional)
593
Stapler Faults
595
Staple Jams in Staple Cartridge (for Finisher-A1)
595
Staple Jams in Staple Cartridge (for Finisher-B1)
597
Staple Jams in Staple Cartridge (for Finisher-C1 or Finisher-C1 with Booklet Maker)
599
Staple Jams in Booklet Staple Cartridge (for Finisher-C1 with Booklet Maker)
600
16 Appendix
603
Specifications
604
Scan Function
614
Printable Area
624
Internal Fonts
625
Optional Components
627
ESC/P-K Emulation
630
Fonts
631
ESC/P-K Emulation Print Features
632
Magnification Table
639
Paper Size and Number of Printable Characters
643
PDF Direct Print
645
Docuworks Direct Print
647
PCL Emulation
649
Fonts
650
Output Feature
651
HP-GL2 Emulation
656
Output Feature
657
HP-GL/2 Emulation Settings
658
Hard Clip Area
664
Printable Area
665
Auto Layout
667
Notes and Restrictions
674
Notes and Restrictions on the Use of the Copy Feature
679
Notes and Restrictions on the Use of the Scan Features
682
Notes and Restrictions on the Use of the Fax Feature
688
Notes and Restrictions on the Use of the E-Mail/Internet Fax Feature
690
Notes and Restrictions for IP Fax (SIP)
694
Notes and Restrictions When Connecting with Internet Service Provider
696
Notes and Restrictions on the Interrupt Mode
698
Notes and Restrictions on Folders
700
Notes and Restrictions When Operating from Computers
701
Notes and Restrictions on Job Flows
702
Notes and Restrictions on the Security Features
703
Notes and Restrictions on the Authentication and Accounting Features
704
Notes and Restrictions for Using TCP/IP
706
Notes and Restrictions for Using Ethertalk
707
Notes and Restrictions for Using Bonjour
708
Notes and Restrictions for Print E-Mail
710
Using the Telephone
711
Activity Report
713
EP System
717
Glossary
718
Index
721
Other manuals for Fuji Xerox DocuCentre-IV C4475
User Guide
459 pages
Quick Reference Notes
5 pages
4
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Fuji Xerox DocuCentre-IV C4475 Specifications
General
Brand
Fuji Xerox
Model
DocuCentre-IV C4475
Category
All in One Printer
Language
English
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