Fuji Xerox DocuCentre-IV C4475 Administration Guide

15 Problem Solving
564
Problem Solving
15
118-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
118-311
[Cause] An error occurred during software processing.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-310
[Cause] An error occurred in the machine.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-311
[Cause] An error occurred between the machine and the device connected.
[Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes
the [Passcode Entry for Smart Card Login] setting to [On] under [Tools] >
[Authentication/Security Settings] > [Authentication] > [Passcode Policy]. Change the
setting as required.
121-312
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-313
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch on the machine power without connecting the device for EP system, and then set
[Login Type] to any option other than [Login to Remote Accounts] under [Tools] >
[Authentication/Security Settings] > [Authentication].
121-314
121-316
121-318
121-319
121-320
121-321
121-322
121-323
121-324
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
121-333
[Cause] An error occurred between the machine and the device connected.
[Remedy] Confirm that the device is switched on, and then switch off the machine power, make
sure that the touch screen is blank, and switch on the machine power. If the error still is
not resolved, contact our Customer Support Center.
121-334
121-335
121-336
121-337
121-338
[Cause] An error occurred between the machine and the device connected.
[Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power. If the same message is displayed again, contact our Customer
Support Center.
Error Code Cause and Remedy

Fuji Xerox DocuCentre-IV C4475 Specifications

General

Brand	Fuji Xerox
Model	DocuCentre-IV C4475
Category	All in One Printer
Language	English