10
14 Authentication and Accounting Features...................................................................................429
Overview of Authentication and Accounting Feature......................................................................430
Types of User..............................................................................................................................................430
User Roles and Authorization Groups...............................................................................................430
Access Control............................................................................................................................................431
Types of Authentication ........................................................................................................................432
Types of Account Administration.......................................................................................................433
Services Controlled by Authentication ................................................................................................... 438
Overview....................................................................................................................................................... 438
Combination of Authentication and Account Administration types................................... 438
Authentication for Job Flow Sheets and Folders................................................................................ 441
Creating / Using Job Flow Sheet.........................................................................................................441
Creating / Using Folder...........................................................................................................................442
Configuration for Authentication.............................................................................................................444
Installation Overview .............................................................................................................................. 444
Enabling Authentication........................................................................................................................444
Changing the Default Authorization Group Settings.................................................................447
Creating an Authorization Group.......................................................................................................447
Configuration for IC Card Reader (Optional)......................................................................................449
Step 1 Preparations .................................................................................................................................449
Step 2 Logout Method Using the Smart Card ..............................................................................450
Step 3 Registering Smart Card Information..................................................................................450
Configuration for Account Administration...........................................................................................451
Step 1 Selecting an Accounting Type............................................................................................... 451
Step 2 Registering User Information................................................................................................451
User Authentication Operations...............................................................................................................453
Authenticating Login Users..................................................................................................................453
Changing Passcode..................................................................................................................................454
15 Problem Solving....................................................................................................................................455
Troubleshooting...............................................................................................................................................456
Machine Trouble..............................................................................................................................................457
Image Quality Trouble..................................................................................................................................462
Trouble during Copying................................................................................................................................468
Unable to Copy..........................................................................................................................................468
The Copy Result is Not What was Expected..................................................................................469
Trouble during Printing.................................................................................................................................472
Unable to Print...........................................................................................................................................472
The Print Result is Not What was Expected...................................................................................473
Trouble during Faxing...................................................................................................................................475
Sending Problems .....................................................................................................................................475
Receiving Problems ..................................................................................................................................479
Trouble during Scanning..............................................................................................................................483
Unable to Scan with the Machine......................................................................................................483
Unable to Import Scanned Documents to the Computer........................................................484
Unable to Send a Scanned Document over the Network (FTP/SMB)..................................485
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