15 Problem Solving
528
Problem Solving
15
018-406
018-407
[Cause] The machine detects the identical IPv4 addresses when Ethernet1 and Ethernet2 are
connected to different network and the setting of identical addresses is prohibited.
[Remedy] Set different IP addresses to each Ethernet. When setting the same IP address to each
Ethernet, contact our Customer Support Center.
018-408
[Cause] The IPv4 address already exists in the network of Ethernet2.
[Remedy] Change the IPv4 address of Ethernet2.
018-409
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-410
[Cause] Updating of the IPv4 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-411
[Cause] Updating of the IPv6 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-412
018-413
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-414
[Cause] IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Set the IP address correctly.
018-415
[Cause] IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Change the [Manually Configured IPv6 Address] on the machine, or the IP address of
IPv6 on the network device, to remove the duplication of addresses.
018-416
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-500
[Cause] The certificate does not exist in the authentication server.
[Remedy] Configure the server certificate. Or, cancel authentication.
018-501
[Cause] Communications with the CA server set in the machine failed.
[Remedy] Check the network connection and the address of the CA server.
018-502
[Cause] The machine failed to transfer data using SMB of the Scan to PC service because
computers allowed to login are restricted.
[Remedy] Confirm the property information for the specified user, and check whether the
computers allowed to login to the server are restricted.
018-503
018-504
[Cause] Communications with the CA server set in the machine failed.
[Remedy] Execute the authentication operation again.
Error Code Cause and Remedy
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