15 Problem Solving
522
Problem Solving
15
017-784
017-785
017-786
[Cause] An internal error occurred during image processing.
[Remedy] Execute the operation again. If the error still is not resolved, contact our Customer
Support Center.
018-400
[Cause] Although IPsec is enabled, the IPsec settings are inconsistent.
Although [Authenticated by Preshared Key] is set in [IKE Authentication Method], a
passcode is not set.
Although [Authenticated by Digital Signature] is set in [IKE Authentication Method],
an IPsec certificate is not set.
[Remedy] Remove the inconsistency of the IPsec settings, and enable IPsec again.
When [Authenticated by Preshared Key] is set in [IKE Authentication Method], set the
passcode.
When [Authenticated by Digital Signature] is set in [IKE Authentication Method], set
an IPsec certificate.
018-405
[Cause] An error occurred during LDAP authentication.
[Remedy] The account is disabled in the active directory of the authentication server, or the access
is set to disabled. Consult your network administrator.
018-406
018-407
[Cause] The machine detects the identical IPv4 addresses when Ethernet1 and Ethernet2 are
connected to different network and the setting of identical addresses is prohibited.
[Remedy] Set different IP addresses to each Ethernet. When setting the same IP address to each
Ethernet, contact our Customer Support Center.
018-408
[Cause] The IPv4 address already exists in the network of Ethernet2.
[Remedy] Change the IPv4 address of Ethernet2.
018-409
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-410
[Cause] Updating of the IPv4 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-411
[Cause] Updating of the IPv6 address and host name for the DNS server failed on the network
of Ethernet2.
[Remedy] Check whether the IP address of the DNS server is set correctly.
018-412
018-413
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-414
[Cause] IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Set the IP address correctly.
018-415
[Cause] IP address for IPv6 set manually in Ethernet2 is incorrect.
[Remedy] Change the [Manually Configured IPv6 Address] on the machine, or the IP address of
IPv6 on the network device, to remove the duplication of addresses.
018-416
[Cause] The IPv6 address already exists in the network of Ethernet2.
[Remedy] Change the IPv6 address of the network in which the address already exists.
018-500
[Cause] The certificate does not exist in the authentication server.
[Remedy] Configure the server certificate. Or, cancel authentication.
018-501
[Cause] Communications with the CA server set in the machine failed.
[Remedy] Check the network connection and the address of the CA server.
Error Code Cause and Remedy
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