15 Problem Solving
568
Problem Solving
15
033-571
[Cause] The Fax service is not available from a reason such as insufficient memory.
[Remedy] Cancel the fax data in the queue, or wait for a while, and execute the operation again.
033-572
[Cause] The data received is not printed.
[Remedy] No measure is required. The data will be printed after a while.
033-573
[Cause] Attempted to send an IP fax (SIP) to the recipient (domain) that transmissions are not
permitted.
[Remedy] Take one of the following measures:
Confirm the recipient and re-specify a recipient.
Check the setting for Block Domains and re-specify a recipient.
033-574
[Cause] An unavailable line is specified.
[Remedy] Specify an available line.
033-575
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-576
[Cause] The recipient (fax number) is incorrect.
[Remedy] Enter a correct fax number, and execute the operation again.
033-577
[Cause] An error occurred during fax transmission.
[Remedy] Execute the operation again.
033-578
[Cause] An error occurred during fax receiving.
[Remedy] Confirm the status of the line and the recipient machine, and then ask the sender to
send again.
033-580
[Cause] No VoIP gateway is registered corresponding to the fax number entered.
[Remedy] Specify the VoIP gateway address corresponding to the fax number entered.
033-581
[Cause] Unable to connect to the SIP server because of an authentication error.
[Remedy] Confirm the settings of login user name, login password, and SIP server under [SIP
Settings] > [SIP Proxy Server Setup].
033-582
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Check whether or not the recipient’s machine supports IP fax (SIP). If it is IP fax-enabled
device, confirm the settings on the SIP server.
033-583
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Wait for a while, and execute the operation again.
033-584
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Confirm the following conditions:
Whether the address or fax number entered is correct
Whether the network cable is connected
Whether the SIP server is enabled
Whether the network cable between the machine and the SIP server connected
Whether the network cable between the machine and the recipient connected
Whether the status of the SIP server and the recipient is available for communications
033-585
[Cause] An error occurred during IP fax (SIP) transmission.
[Remedy] Contact our Customer Support Center.
Error Code Cause and Remedy
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