Error Code
437
Problem Solving
13
018-595
[Cause] Multiple entries containing the same smart card information were
detected in the database of the LDAP server.
[Remedy] Correct the temporary user entries of the LDAP server so that
they do not contain the same smart card information.
018-596
[Cause] An error occurred during LDAP server authentication.
[Remedy] Execute the operation again. If the error still is not resolved,
contact our Customer Support Center.
018-700
[Cause] A remote authentication error occurred.
[Remedy] Wait for a while and execute the operation again.
018-701
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "1" (operations error) for Address Book query.
[Remedy] Check whether [LDAP Server / Directory Service Settings] under
[Remote Authentication / Directory Service] has been set
correctly. Or, the server may have a problem. Consult your
network administrator.
018-702
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "2" (protocol error) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server
settings, and execute the operation again.
018-703
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "3" (time limit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the search
range, and execute the operation again. If the error still is not
resolved, consult your network administrator.
018-704
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "4" (size limit exceeded) for Address Book query.
[Remedy] Change the search conditions/start position to narrow the search
range, and execute the operation again. If the error still is not
resolved, consult your network administrator.
018-705
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "5" (compare false) for Address Book query.
[Remedy] The result may differ from the specified content. Have your
network administrator confirm the LDAP server status.
018-706
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "6" (compare true) for Address Book query.
[Remedy] The desired result has been achieved. No problem occurred.
018-707
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "7" (specified authentication method not supported)
for Address Book query.
[Remedy] The LDAP server does not support the specified authentication
method. Change the authentication method. Consult your system
administrator for another method.
Error Code Cause and Remedy
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