Error Code
443
Problem Solving
13
018-791
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "91" (server connection error) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-792
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "92" (unsupported feature) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-793
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "93" (no results returned) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-794
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "94" (no more results) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-795
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "95" (results remaining) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-796
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "96" (client loop detected) for Address Book query.
[Remedy] Have your network administrator confirm the LDAP server status.
018-797
[Cause] An LDAP server protocol error occurred as a result of the
Address Book operation. The server returned RFC2251 Result
Message No "97" (referral limit exceeded) for Address Book
query.
[Remedy] Have your network administrator confirm the LDAP server status.
021-210
021-211
021-212
[Cause] An error occurred in the IC card reader.
[Remedy] Check the connection between the IC card reader and the
machine. Switch off the machine power, make sure that the touch
screen is blank, and then switch on the machine power. If the
error still is not resolved, the IC card reader may be defective.
Connect an unbroken IC card reader and execute the operation
again.
021-213
[Cause] There is a problem with the unit price table settings for EP
system.
[Remedy] The system administrator should exports the unit price table and
modify it using CentreWare Internet Services. Set any number
between 1 to 9999999 and import the table modified to the
machine.
021-214
[Cause] An error occurred during encrypted communication between the
machine and the USB memory device or the Memory Card
Reader.
[Remedy] Switch off the machine power, make sure that the touch screen is
blank, and then switch on the machine power. Execute the
operation again. If the error still is not resolved, contact our
Customer Support Center.
Error Code Cause and Remedy
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