Fujitsu ESPRIMO K55x/24 Series - No Mouse Pointer Displayed on the Monitor; Date and Time Are Not Correct; Smartcard Reader Is Not Recognised; Error Messages on the Screen

Troubleshooting and tips
No mouse pointer displayed on the mo nitor
Cause
Troubleshooting
The mouse is not properly connected.
► Shut down the Operating System correctly.
► Switch the de vice off.
► Check that the mouse cable is properly
connected. If you are using an adapter or
extension lead for the m ou se cable, check
the plug-in connection.
► Make sure that only one mouse is
connected.
► Switch the de vice on.
Date and time are not correct
Cause
Troubleshooting
Date and time are set incorrectly.
► Set the correct time and date under the
Operating System y ou are using.
or
► In the BIOS Setup, set the date or time.
SmartCard reader is not recognised
Cause
Troubleshooting
Chip card inserted incorrectly. ► Check whether you have inserted your
SmartCard into the SmartCard reader the
right way with the chip facing upwards.
► Check whether the SmartCard you are using
is supported. Your SmartCard must comply
with the ISO standard 7816-1, -2, -3 and -4.
Error messages on the screen
Error messa ges and their e xplanations are provided:
• in the documentation for the programs used
Install
ing new software
When installing prog rams or drivers, important files may be overwritten and modified. To
be able to access the original data in the event o f any problems following installation,
you should backup your hard disk prior to installation.
46 Fujitsu