● Security Features
Figure 45 Security Features
ETERNUS DX
behind a f
irewall
AIS Connect server
Firewall
Allowed
R
ejected
Connection from an AIS Connect agent to the AIS Connect server can be set up via a SOAP message that is
based on HTTPS. Access can only be initiated by an AIS Connect agent at the ETERNUS DX site of the
customer as illustrated by the diagram above. The AIS Connect server offers a certificate and the AIS Connect
agent verifies this certificate for every connection setup. All transferred data is protected against spy-out and
manipulation.
Events notified to the AIS Connect server are Error events and Warning events mostly. For details, refer to
"
Event Notification" (page 100). For details on the connection configuration for the AIS Connect function,
refer to "LAN Connection" (page 203).
Caution
In some regions, the usage of AIS Connect is limited to contract customers.
Contact the Support Department for details.
■
REMCS
Remote support has the following maintenance functions.
• Failure notice
This function reports various failures, that occur in the
ETERNUS DX, to the remote support center. The
maintenance engineer is notified of a failure immediately.
• Information transfer
This function sends information such as logs and configuration information to be used when checking a
failure. This shortens the time to collect the information that is necessary to check errors.
• Firmware download
The latest firmware in the remote support center is automatically registered in the ETERNUS DX. This function
ensures that the latest firmware is registered in the ETERNUS DX, and prevents known errors from occurring.
Firmware can also be registered manually.
The Maintenance Operation policy is required to perform this maintenance function.
However, NAS system firmware is not automatically downloaded.
Events notified to the remote support center are Error events and Warning events mostly. For details, refer to
"Event Notification" (page 100). For details on the connection configuration for the remote support function,
refer to "LAN Connection" (page 203).
2. Basic Functions
Operation Management/Device Monitoring
104 Design Guide
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