■
When the Server Does Not Recognize the Volumes
Check the points that are shown below. If the problem cannot be resolved, leave the ETERNUS DX alone and
contact your maintenance engineer.
•
Check the status of the ETERNUS DX and other devices such as network devices connecting the server and the
ETERNUS DX, and ensure that there are no problems with the power supply.
•
Check if an error occurs in a path by using a path management tool such as ETERNUS Multipath Manager. Re-
fer to the relevant manuals and take the required actions.
■
When a Server HBA Fails and Needs to Be Replaced
This section explains the procedure that is required when the HBAs on the server need to be replaced due to an
FC card failure.
Only an overview of this procedure is provided here. For details, refer to related manuals.
Identifiers such as WWNs and IP addresses of ports persist even after CMs and ports of the ETERNUS DX are
changed.
● FC
The following procedure explains how to replace the FC card.
1 Use ETERNUS Web GUI or ETERNUS CLI to check the WWN, the host affinity and the other settings of the FC
card that is to be removed, and then record the settings.
2 Replace the FC card on the server.
(1) Turn off the server where the FC card is to be replaced.
(2) Replace the FC card.
3 Use ETERNUS Web GUI or ETERNUS CLI to specify the required settings.
(1) Change the WWN, host affinity, and other settings of the removed FC card.
Set the WWN, host affinity, and other settings of the new FC card by referring to the information re-
corded in Step 1.
(2) When a switch is used, the WWN zoning settings need to be changed. For details on this setting, refer
to relevant manuals of the switch.
4 After completing the settings, confirm that access from the server is available.
6.
Troubleshooting
Check List
84
FUJITSU Storage ETERNUS DX60 S4, ETERNUS DX60 S3 Hybrid Storage Systems Operation Guide (Basic)
Copyright 2018 FUJITSU LIMITED
P3AM-9012-08ENZ0
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