96 ETERNUS LT20 S2
Tape Library Error Codes Troubleshooting
A1 Open mailslot (import/export
element) failed
Retry operation, after several
occurrences contact
technical support
B0 Robot controller response
timeout. A command did not
complete in the required amount
of time.
Reset the unit and retry
operation. After several
occurrences contact
technical support
B1 NACK received from robot
controller
Reset the unit and retry
operation. After several
occurrences contact
technical support
B2 Robot controller communication
failed
Reset the unit and retry
operation. After several
occurrences contact
technical support
B3 Robot controller urgent stop due
to a released magazine
Check if magazines are
completely inserted and retry
operation. After several
occurrences contact
technical support
B4 Cartridge did not transport
completely
Gripper could not pick cartridge
and CP sensor not present
After pushing the cart CP sensor
still present
Please contact technical
support.
B5 Robot controller does not
respond on command
Reset the unit and retry
operation. After several
occurrences contact
technical support
C0 Network initialization failed Check network cable and
network configuration. If the
error recurs, contact
technical support
Error Code Description User Action
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