Troubleshooting and tips
Error messages on the screen
Errormess agesonthe screenErrormessage:
This section describes the error messages generated by the BIO S Setup. Error messages displayed
by the operating system or programmes are described in the relevant docu m entation.
If the error message appears repeatedly, despite troubleshooting measures, please
contact the place of purchase or our customer service centre.
Error message/c ause Resolution
CMOS battery bad
If the error message occurs repe
atedly, the
buffer battery in th e notebook i
s flat.
► C ontact your sales outlet or our customer
service centre.
System CMOS checksum bad - defau
lt configuration
used
The system configuration info
rmation is
incorrect.
► Sw itch the notebook off.
► Sw itch the notebook on.
► Press the function key
F2
to access the
BIOS Setup.
► In the BIO Setup, select the Exit menu.
► Se lect the entry Load Setup Defaults.
► Select OK and press the Enter key.
Extended memory failed at offset: xx xx Failing Bits:
zzzz zzzz
When testing the extended memory an e rror has
resulted at the address xxxx.
► C heck whether the a dditional mem ory
module has been inserted correctly.
Failure Fixed Disk n
The settings of the hard disk drive are incorrect.
► Start the BIOS Setup (Primary Master
submenu) and select the correct settings.
Keyboard controller error
► Sw itch the notebook off with the ON/O F F
switch.
► Wait 3 - 5 seconds and switch o n the
notebook again.
Keyboard error
If you are using an external ke
yboard:
► C heck the connection and r eboo
tthe
notebook.
nn Stuck key
► M ake sure that no key is presse
d.
Operating system not found
► C heck in the BIOS Setup whether your hard
disk has been set correctly.
► Make sure that the operating system is
installed on the corresponding drive.
Press <F1> to resume, <F2> to SETUP
This e rro r message appears if an error occurs
during the self-test before starting the operating
system.
► Press the
F1
function key to start the
operating syste m.
► Press the function key
F2
to access the
BIOS Setup.
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