Error elimination
6 SystemDiagnostics
Error elimination
Hardware components have undergone the test without any problems
The hardware components can undergo the test without any problems and your system still only
functions with errors.
► Check the configuration of your software.
Some of the software products may possibly disturb each other.
or
► Start the Detailed analysis in order to pinpoint the source of the error where possible.
Hardware component could not be tested
If a hardware component could not be tested, you are shown possible causes as to why the test was
not possible.
► Eliminate this cause and test the component again by specifically selecting the component in
the list of the hardware components to be tested.
Hardware component is faulty
If a hardware component is faulty, a distinction is made between two error types:
• Errors you can eliminate yourself
• Errors you can eliminate with the help of the service.
Errors you can eliminate yourself
► Click on the lamp symbol of the faulty component.
In a new dialog window you receive information about how the problem of the faulty component
can be solved.
Errors you can eliminate with the help of the service.
► Make a note of the displayed DIFS code and the displayed serial number of the faulty
component.
► Click on the lamp symbol to receive more information.
In a new dialog window you receive a list of service telephone numbers, under which you can
obtain help for the hardware problem.
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