Fujitsu Contact Information
Fujitsu Contact Information
Service and Supp ort
You can contact Fujitsu Service and Support in the following ways:
• Toll free: 1 -800-Fujitsu (1-800-838-5487)
• Website: "
http://solutions.us.fujitsu. com/www/content/support/contact/index.php"
Before you place the call, you should have the following information ready so that the
customer support r epresen tative can provide you with the fastest possible solution:
• Product name
• Product con figuration number
• Product serial number
• Purchase date
• Conditions under which the problem occurred
• Any error messages that have occurred
• Type of device connected, if a ny
Fujitsu Shopping Online
Please go to "
http://www.shopfujitsu.com/store/ ".
Maintainin g Latest Configuration
To ensure that you always have the most current driver updates related to your system, you should
occasionally access the Fujitsu Software Download Manager (FS DM) utility. The FSDM utility is
available fro m the Fujitsu Support site. FSDM will allow you to view a list of the most current
drivers, utilities, and applications to determine whether y ou have the latest versions. If you have a
Windows 7 or Windows 8/8.1 operating system, you will need to go to the Support S ite to dow nlo ad
the FSDM Utility: "
http://support.fujitsupc.co m/CS/Portal/support.do?srch=D OWNL OADS ".
Limited Warranty
You r LIF E BOO K notebook is backed by a Fujitsu International Limited Warranty. Check the service
kit th at came with your notebook for the Limited Warranty period and terms and con ditions.
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