OS panic occurred or there’s an
error on performance
Start
e-mail sent or not by
XSCF mail function?
Check OS console and XSCF
console for error information displayed
Is there error message
on XSCF console?
Check /var/adm/messages
on
Solaris OS
FMA message?
Message ID
available?
Execute
fmadm to display fault
information
Enter Message ID in
http://sun.com/msg/ to
refer to fault information
Execute showlogs or fmadm
on XSCF to display the fault
information
Write down the displayed fault
information
End
YESNO
YES
NO
NO
NO
NO
Trouble
resolved?
YES
YES
YES
Use fmadm ?
NO
Collect information about your
server
Contact service engineer
YES
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