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4. Operation of systems and equipment
Mobile phone wireless charging failure
Symptom Troubleshooting
The internal temperature
of the wireless charging
module is too high.
The temperature is too
high, so please move
away the mobile phone
and make another
attempt later.
There are metallic
foreign materials in
the wireless charging
module area, or the
mobile phone is placed
improperly
There are metallic
foreign materials.
Please clear the foreign
materials or relocate the
mobile phone
The power supply
voltage of the wireless
charging module is too
low or too high.
The voltage is abnormal,
so please move away
the mobile phone and
make another attempt
later.
The mobile phone
request charging
power is too high, or
the wireless charging
module transmitting
power is too high.
The power is abnormal,
so please move away
the mobile phone and
make another attempt
later.
The mobile phone
status is abnormal.
The charging is
interrupted, so please
move away the mobile
phone and make
another attempt later.
Symbol status
Symbol Color Status NOTE
White Standby
The wireless
charging function
is activated.
Please use the Qi-
phone
Green
Being
charged
Click the symbol
to display “The
phone is being
charged”
Green
Fully
charged
Click the symbol
to display “The
phone is fully
charged”
Red
Charging
failure
Click the symbol
to display related
failure information.
See “Mobile
phone wireless
charging failure”
table
NOTE
After the mobile phone wireless
charging system is turned on, the icon
will be displayed at the position
②
on the interface. The icon status will
change as the mobile phone wireless
charging system is used.If you click the
icon, the corresponding text message
will pop up.
When using the mobile phone wireless
charging function, make sure that the
doors are closed, because the opening
of the door will deactivate the charging
function.
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