260
Chapter 17: Troubleshooting
www.gateway.com
Your computer is not working on battery power
■ Make sure the battery is installed correctly. For more information, see
“Changing batteries” on page 109.
■ Make sure the battery is fully recharged. For more information, see
“Recharging the battery” on page 107.
■ Make sure the battery is calibrated correctly. For more information, see
“Recalibrating the battery” on page 108.
Printer
The printer will not turn on
■ Make sure the power cable is plugged into an AC power source.
The printer is on but will not print
■ Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
■ Most printers have an online/offline button that you may need to press
so the printer can start printing. Press the button to put the printer
online.
■ Check the connector and cable for bent or broken pins.
■ Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
■ If the printer you want to print to is not the default printer, make sure
you have selected it in the printer setup.
To set a default printer in Windows XP:
1 Click Start, then select Control Panel. If you do not see the Printers
and Faxes
icon, click Switch to Classic View.
2 Click/double-click the Printers and Faxes icon. The Printers and Faxes
window opens.
3 Right-click the name of the printer you want to be the default
printer, then select
Set as Default Printer.