Gateway Solo 9500 - Gateway Web Site

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Chapter 4: Getting Help

www.gateway.com

Gateway Web site

Gateway provides a variety of information on its Web site to help you use

your computer.

Visit the Gateway Web site at www.gateway.com for:

■ Technical documentation and product manuals

■ Technical tips and support, including online chat services

■ Hardware drivers

■ Order status

■ Frequently asked questions (FAQs)

For more information about connecting to the Internet, see “Using the

Internet” on page 75.

Main Page

Default Chapter1
- Table of Contents1
1 Checking out Your Gateway solo 95009
- Front10
- Left Side11
- Right Side12
- Back13
- Bottom15
- Identifying Your Model16
- Accessories17
2 Checking out Your Gateway solo 955019
- Top20
- Front22
- Left Side24
- Right Side25
- Back27
- Bottom29
- Identifying Your Model30
- Accessories31
3 Getting Started33
- Connecting the AC Adapter34
  - Protecting from Power Source Problems36
- Starting Your Notebook37
  - Waking up Your Notebook38
  - Turning off Your Notebook38
- Switching User Accounts in Windows XP39
- Status Indicators41
- Using the Keyboard43
- Using the EZ Pad Touchpad49
  - Using the Touchpad50
- Connecting the Modem52
- Connecting to an Ethernet Network53
  - Broadband Internet Connections53
- Installing a Printer, Scanner, or Other Peripheral Device54
4 Getting Help55
- Helpspot56
  - Helpspot Videos58
- Online Help59
- Gateway Web Site60
5 Windows Basics61
- About the Windows Environment62
- Using the Desktop63
  - Using the Start Menu64
- Identifying Window Items65
- Working with Files and Folders67
- Searching for Files73
  - Using the Windows XP, Windows Me, or Windows 2000 Search Utility74
  - Using the Windows 98 Find Utility76
- Working with Documents78
- Shortcuts82
6 Using the Internet83
- Learning about the Internet84
- Setting up an Internet Account85
  - Accessing Your Internet Account86
- Using the World Wide Web87
  - Connecting to a Web Site88
  - Downloading Files89
- Using E-Mail90
  - Sending E-Mail90
  - Checking Your E-Mail91
7 Using Multimedia93
- Using Diskettes94
- Using the CD/DVD Drive95
  - Inserting a CD or DVD95
- Using Audio DJ on the solo 955096
- Adjusting the Volume in Windows XP98
- Adjusting the Volume in Windows Me, Windows 2000, and Windows 98102
- Listening to Cds in Windows XP, Windows 2000, and Windows Me104
- Listening to Cds in Windows 98105
- Recording and Playing Audio106
  - Playing Audio and Video Files with the Windows Media Player108
  - Playing a DVD109
- Using Musicmatch110
- Viewing the Display on a Television118
- Capturing Video120
8 Sending and Receiving Faxes121
- Setting up Your Cover Page122
- Sending a Fax124
- Faxing from Programs126
- Receiving and Viewing a Fax126
9 Managing Power127
- Monitoring the Battery Charge128
- Recharging the Battery128
- Changing Batteries129
  - Installing a Second Battery131
- Extending Battery Life133
- Changing Power Settings135
  - Changing Speedstep Settings140
  - Changing Power Settings in Windows NT142
10 Travel Tips143
- Modem144
- Radio Frequency Wireless Connections144
- Files145
- Security145
- Power146
11 Customizing Your Notebook147
- Adjusting the Screen and Desktop Settings148
- Changing the Touchpad Settings159
- Programming the Multi-Function Buttons161
12 Upgrading Your Notebook163
- Adding PC Cards164
- Changing Bay Modules166
  - Changing 5.25-Inch Bay Modules166
  - Changing 3.5-Inch Bay Modules168
- Preventing Static Electricity Discharge169
- Installing Memory170
- Replacing the Main Hard Drive173
13 Using the Port Replicator and Docking Station177
- Checking out the Port Replicator177
- Connecting to the Port Replicator183
- Checking out the Docking Station185
- Connecting to the Docking Station191
  - Adjusting Audio Settings192
- Installing a PCI Card in the Docking Station193
14 Networking Your Notebook197
- Using a Network198
- Introducing the Gateway Connected Home200
  - Components of a Gateway Connected Home201
- Selecting a Network Connection202
- Network Shopping List208
- For more Information211
15 Moving from Your Old Computer213
- Transferring Software and Hardware from Your Old Computer213
16 Maintaining Your Notebook219
- Caring for Your Computer219
- Creating an Emergency Startup Diskette221
- Protecting Your Computer from Viruses225
- Managing Hard Drive Space227
- Recalibrating the Battery235
- Cleaning Your Computer236
17 Restoring Software239
- Reinstalling Device Drivers239
- Windows XP253
- Reinstalling Windows255
  - Reinstalling Windows 98, Windows Me, Windows 2000, or Windows XP255
  - Reinstalling Windows NT 4.0256
- Reinstalling Programs257
18 Troubleshooting259
- Safety Guidelines260
- Troubleshooting261
  - First Steps261
- Software Support Tools262
- Telephone Support281
  - Before Calling Gateway Technical Support281
  - Telephone Numbers282
- Tutoring and Training283
A Safety, Regulatory, and Legal Information285
- Important Safety Information285
- Regulatory Compliance Statements287
- Wireless Guidance287
- United States of America289
- European Union294
- Laser Safety Statement300
Index303

Gateway Solo 9500 - Gateway Web Site

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