GE Brivo OEC 715 - Page 355

Troubleshooting
6-21
Exception
ID
Error
Warning
Exception
Description
(In system Log)
Message
(Displayed in User Interface)
Diagnosis Reference
0201508
Warning
Set capture
thread CPU
affinity failed
Image acquisition exception.
System can’t take exposure.
The mainframe stopped.
Please restart the system. If
this issue persists, please call
for service.
End capture failed.
1. If Gige camera is not
working correctly, please
change camera.
2. If LED on ethnet interface
is not twinkle, please insert
the network cable into
ethnet interface again or
replace another network
cable.
3. If all above methods can’t
fix the exception, please re-
install software.
0201509
Warning
Camera
network lost
Camera disconnected. System
can’t start exposure. The
mainframe stopped. Please
restart the system. If this issue
persists, please call for service.
1. Check connections
between camera
and workstation.
2. Check ETH1 port on
workstation mainboard
3. Check 5V DC on
mainboard of workstation
4. Check software version of
the camera
0201510
Warning
Init camera
callback failed
Image acquisition exception.
System can’t take exposure.
The mainframe stopped.
Please restart the system. If
this issue persists, please call
for service.
End capture failed.
1. If Gige camera is not
working correctly, please
change camera.
2. If LED on ethnet interface
is not twinkle, please insert
the network cable into
ethnet interface again or
replace another network
cable.
3. If all above methods can’t
fix the exception, please re-
install software.
0201511
Warning
Camera
callback time
out
Camera disconnected. System
can’t start exposure. The
mainframe stopped. Please
restart the system. If this issue
persists, please call for service.
Check network connect; re-
install software.
0201512
Warning
Image
acquisition
exception
Image acquisition exception.
System can’t take exposure.
The mainframe stopped.
Please restart the system. If
this issue persists, please call
1. The CCD camera type is
incorrect, pls replace the
camera according to the
original type.
2. Reinstall software 1.0 or
above version.