Before you call for service...
_ Troubleshooting Tips
PERFORMANCE (contJ Possible Causes What To Do
Pilling Result of normal wear on • While this isnot caused by the washer, you can slow the
poly-cotton blends and pilling process by washing garments insideout.
fuzzy fabrics
Snags, holes, tears,rips Pins,snaps,hooks,sharp • Fasten snaps,hooks,buttons and zippers.
or excessivewear buttons, belt buckles, • Remove looseitems like pins,objects in pockets and
zippers and sharp objects sharp buttons.
left in pockets • Turn knits (which snag easily)inside out.
Undiluted chlorine bleach • Check bleach package instructions for proper amount.
• Never add undiluted bleachto wash or allow clothes to
come in contact with undiluted bleach.
Chemicals like hair bleach or • Rinseitemsthat may have chemicals on them before
dye, permanent wave solution washing.
Wrinkling Improper sorting • Avoid mixing heavy items (likework clothes)with light items
(likeblouses).
• Try a fabric softener.
Overloading or incorrect • LooselyIoGdclothesin the wGsherbGsket.
water level
Incorrect wash and • Hatch Cycle selectionto the type of fabric you are washing
dry cycles (especiallyfor easy care loads).
Repeated washing in • Wash inwarm or cold water.
water that is too hot
SOUNDS Possible Causes What To Do
"Metallic clicking" Shifter mechanism is • The drive system will engage at the start of agitate and
engagingor disengaging disengage when agitate iscomplete. Thisoccursmultiple
times during the wash.
Back and forth "swoosh" Electric motor reversing • Thismachine has a drive system that doesn't use gears.
or light "clicking" sound direction Thissound is the motor rotating back and forth to clean
during agitate your laundry.
Quick short agitation Clothing redistribution • Atthe end of agitate, the motor makes short agitation strokes
sounds at end of agitate to redistribute the load.
"Click" when water Relay switch • The relay makesa click sound when activated. Thewater
stops filling levelactivates the relay and stops filling.
"Clicking" behind Control Automatic Temperature • Thisvalve mixes in cold and hot water. The"clicking" isthe
Panel during fill Control Valve valve turning on and off.
Water volume changes Automatic Temperature • Thisvalve mixes in cold and hot water. Thesound changes
during fill Control Valve when the valvesare turned on and off.
Motor "whining up" or Motor ramping up/down • The motor will speed up incrementally during the spin cycle.
"coasting down" in spin during spincycle When spin iscomplete, it will coast until itstops.
"Humming" Water drain pump • The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
"Gurgling" Water drain pump • When the pump starts drawing in air, It starts to gurgle.
Thewasher should then begin spinning and the sound will
continue until it isdone spinning.
Water "swishing" This is normal • Thiswasher usesa InfusorTM wash action.Water swishingwhile
the unit isagitating is normal, especiallywith smallerloads.
Washer is noisy Washer is uneven • Tolevelthe front of the washer,adjust the front levelinglegs
by rotating the individual leg in the proper direction for up
or down. Tolevel the back of the washer,lift the back
of the machine 4" (11cm) and set down.
• To remove the shipping rod from the washer, pullthe yellow
10 tag and attached rod from the bottom right hand side
of the washer.
Shipping rod isstill assembled
in the unit
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