General procedures
Versana Balance – Basic Service Manual System view 4-19
5808768-100 English Rev.9
4-2-9 Service Key (SSA)
A Service Key and a proprietary GE Service password are
necessary for use by GE Service when performing proprietary
level diagnostics like accessing the desktop on the BEP. The
password used with the GE service key changes at specific
intervals.
The SSA key provides secure access for GE service personal to
advanced tools to service the system.
SSA is a class M key with the following characteristics:
• Access to all service features
• Access to Windows Desktop
• Key must be renewed every 30 days
• Tied to SSO
• Password locked via key pad
Please complete the course on GE Learning before using SSA:
Course name: Secure Service Access Training
Course ID: GEHC-SVCS-63061025
NOTE: Press I Agree to enter the Maintenance Access Screen when
below Information dialogue window appears. Press OK before
the status bar completes, otherwise the system may enter
scanning screen.
Figure 4-13. Service Key Information
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